Let’s say that I have four different DIDs, and each one has a different destination. But I want them all to be controled by a single Day/Night toggle. Is this possible? It seems to me that if a route is forced to use the destinations defined in the Day/Night control, and if more than one DID route have to pass through this control, then they are merged and there is no way to split them up again. Basically what I am trying to do is send the call onto its current destination if the toggle is on, or send it to an alternate destination if its off. It would be ok if the toggle off destination was the same for all the routes. Any suggestions?
The more I think about this, I also see that another approach could be done by matching the DID twice. The first time it could send all DIDs through the day/night control, and then after that it could send each individual DID to its respective route. Is this possible?
you can do what you are trying to do with a bit of a kludge.
you can create an individual time condition for each did (all using the same timegroup and that time group being effectively always available).
Then you can associated the same Day/Night control with each of the time conditions. This allows you to have a ‘Master Circuit Breaker’ so to speak which is what you are trying to do.
This solves my problem completely, thanks