Dashboard shows 3 trunks online - I only have 2

FreePBX 13.0.197.28

Hi,

Been fighting with my Trunk provider and been left out to dry. Changed so much at their request but still having issues. Primarily Its delivering an intermittent connection sometimes taking 12 seconds to connect sometimes not connecting at all. Mostly however its fine - the lost calls though are unacceptable.

The system is currently configured for 2 trunk providers and the other one is perfect. I should also say the PBX is running on a very fast system backed by a very fast SAN all running over 10 GbE. A system built to demonstrate how fast our software is - currently idle. In short these timing issues are not related to underlying hardware, call volume is also low.

The trunk provider says we are not always responding to an invite with a ACK and yes I see that in the logs - just no explanation.

The only thing I can see that’s odd is the 3 online trunks when I only have 2?

Any thoughts?

Logs, we always need logs!

Hi Dicko,

Would you like Wireshark? Trunk providers logs or an Asterisk log?

I have one of these:- sudo tcpdump -i eth0 -w bob.pcap for when it failed.

Please let me know what you would like and I’ll capture an example for you.

Many thanks
Bob

Start of with an asterisk log capture with the relevant sip channel logging enabled and a verbosity of 3. Quickly look at sngrep 's logging to hone. Compare a failed call with a successful one. Use pastebin.

I think I may have been suffering more than 1 issues as a reboot demanded FSCK. I did that yesterday and whilst it started without error it did not recognise any extensions and so sends all inbound to voice mail. I cannot see where the problem lies.

[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:3] ExecIf(“SIP/Voipfone-0000000c”, “0?Set(ALERT_INFO=)”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:4] ExecIf(“SIP/Voipfone-0000000c”, “0?Set(ALERT_INFO=)”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:5] ExecIf(“SIP/Voipfone-0000000c”, “0?Set(CHANNEL(musicclass)=)”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:6] AGI(“SIP/Voipfone-0000000c”, “dialparties.agi”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Starting New Dialparties.agi
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Caller ID name is ‘Bob’ number is ‘07895755703’
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: CW Ignore is:
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: CF Ignore is:
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: CW IN_USE/BUSY is: 1
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Methodology of ring is ‘ringall’
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 200 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 201 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 202 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 203 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 204 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 205 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 206 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 207 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 208 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 209 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 200 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 201 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 202 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 203 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 204 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 205 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 206 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 207 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 208 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 209 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 200 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 201 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 202 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 203 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 204 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 205 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 206 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 207 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 208 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 209 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/200
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/200 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/201
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/201 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/202
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/202 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/203
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/203 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/204
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/204 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/205
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/205 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/206
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/206 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/207
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/207 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/208
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/208 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/209
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/209 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Filtered ARG3: 200-201-202-203-204-205-206-207-208-209
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Setting default NOANSWER DIALSTATUS since no extensions available
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: <SIP/Voipfone-0000000c>AGI Script dialparties.agi completed, returning 0

…Use pastebin…

[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:3] ExecIf(“SIP/Voipfone-0000000c”, “0?Set(ALERT_INFO=)”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:4] ExecIf(“SIP/Voipfone-0000000c”, “0?Set(ALERT_INFO=)”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:5] ExecIf(“SIP/Voipfone-0000000c”, “0?Set(CHANNEL(musicclass)=)”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] pbx.c: Executing [s@macro-dial:6] AGI(“SIP/Voipfone-0000000c”, “dialparties.agi”) in new stack
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Starting New Dialparties.agi
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Caller ID name is ‘Bob’ number is ‘07895755703’
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: CW Ignore is:
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: CF Ignore is:
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: CW IN_USE/BUSY is: 1
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Methodology of ring is ‘ringall’
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 200 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 201 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 202 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 203 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 204 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 205 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 206 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 207 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 208 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Added extension 209 to extension map
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 200 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 201 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 202 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 203 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 204 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 205 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 206 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 207 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 208 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 209 cf is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 200 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 201 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 202 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 203 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 204 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 205 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 206 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 207 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 208 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Extension 209 do not disturb is disabled
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/200
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/200 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/201
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/201 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/202
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/202 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/203
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/203 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/204
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/204 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/205
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/205 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/206
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/206 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/207
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/207 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/208
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/208 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Discovered PJSIP Endpoint PJSIP/209
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Ended up with no PJSIP contacts
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: dbset CALLTRACE/209 to 07895755703
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Filtered ARG3: 200-201-202-203-204-205-206-207-208-209
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: dialparties.agi: Setting default NOANSWER DIALSTATUS since no extensions available
[2022-03-21 09:03:51] VERBOSE[4943][C-0000000c] res_agi.c: <SIP/Voipfone-0000000c>AGI Script dialparties.agi completed, returning 0

grep C-0000000c /var/log/asterisk/full |pastebin

$ sudo grep C-0000000c /var/log/asterisk/full |pastebin
-bash: [bob@pbx: command not found
title: Automatic Pastebin from FreePBX Distro 6
name: bob
private: 1
expire: 0
view / f73af5e6
[bob@pbx sngrep-master]$

install it, probably apt/yum install pastebin

[bob@pbx sngrep-master]$ sudo yum install pastebin
[sudo] password for me:
Loaded plugins: fastestmirror, kmod
Setting up Install Process
Loading mirror speeds from cached hostfile
base | 2.0 kB 00:00
extras | 1.3 kB 00:00
pbx | 1.3 kB 00:00
schmooze-commercial | 2.9 kB 00:00
updates | 1.3 kB 00:00
No package pastebin available.
Error: Nothing to do
[bob@pbx sngrep-master]$

[bob@pbx ~]$ sudo grep C-0000000c /var/log/asterisk/full | pastebin
[sudo] password for bob:
title: Automatic Pastebin from FreePBX Distro 6
name: bob
private: 1
expire: 0
not allow to post links… view/0e31f9e8
[bob@pbx ~]$

Looking at your logs: https://pastebin.freepbx.org/view/raw/0e31f9e8

What are we supposed to see here? Seems like the call is delivered to the PBX just fine.

Since you are using Chan_SIP (Consider migrating to PJSIP) please provide a call trace via pastebin with sip debugging enabled.

sip set debug on

Reproduce the issue…

Also, please provide a screenshot of the 3 trunks you see and then the output of

asterisk -x"sip show peers"

Guys thanks for the help but unfortunately none of this is getting me going and I have a downed system, Currently I’m installing the latest FreePBX distro and have just about set that up having imported most of my original details.

This of course means my trunks are now pjsip too.

Many thanks
Bob

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