D70 Phone not ringing, calls go to my cell phone directly (FMFM)

General Help
1

A few days ago I changed my status to DND when I left the office. Once I changed it back to Available my phone not longer rings when I get a call. The call goes straight to my cell phone which is setup via FMFM. Desk phone reads Available. Under Extensions the DND is checked and I can’t uncheck it. Any ideas on how I can clear this up? Thanks

2

Depending on the phone, there may be two DND settings. The one in the system is separate from the one that some phones implement.

3

try deleting the key from the database

4

Try logging into UCP and deactivate DND

1 Like
5

Thanks, that did the trick. Not sure how or why the UCP locked up on this. I set it on my desk phone.

6

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