Customising Voicemail Options

Hi, I’m running FreePBX 2.5.1 with Asterisk on Debian Lenny.

I would like for users to be given the option to call a different person, instead of being forced to leave a message when a phone isn’t answered.

Is it possible to do this, and if so, how?


Once you drop into voicemail you are running a compiled C code module that is built into asterisk, nothing to do directly with FreePBX.

It is possible to create a dial plan to emulate the voicemail (it used to be way, way back) but it was slow so was coded to be built in for speed reasons).

There is a option that can be enabled to allow for pressing 0 to get to the operator. I can’t remember where that setting needs to be changed at this moment. But it should be in the voicemail.conf file and/or the file.

Also take a look at the VmX options as that allows you to do some pre-processing type operations before being dropped into the actual voicemail routine.