hi. if i have several departments, each department is a bunch of consecutive extensions. is there a way for me to pull out a monthly outgoing count of minutes used by a certain bunch of extensions?
outgoing minutes only to the outside, not to each other internally
ok. i’ve read a little about it. at some point it states to configure the recordings location. does the report rely on the actual recording files? or just the cdr records?
It specifically states that is for allowing you to listen to recordings from within the app, right? If listening to recordings in the app is important to you, then I guess you would need to do it.