I’m trying to find a solution for the following situation;
- There are multiple DID’s, each configured with his own inbound route.
- Each inbound route has a different destination (IVR, Ring Group , etc)
I want to change the destination of every DID with a single Flow Control.
There are solution where you trigger multiple Flow Controls from a single Flow Control, but that is not the solution I need… (you will need n+1 Flow Controls, and is doubles with every new flow…)
This is the normal way to set-up the flow control;
Inbound Routes:
- DID: 666-6666666 (Destination: Flow Control FC6)
- DID: 777-7777777 (Destination: Flow Control FC7)
- DID: 888-8888888 (Destination: Flow Control FC8)
Flow Control:
FC6 with;
- Day(6) to Ring Group (6)
- Night(6) to Announcement (6)
FC7 with; - Day(6) to Ring Group (7)
- Night(6) to Announcement (7)
FC8 with; - Day(6) to Ring Group (8)
- Night(6) to Announcement (8)
In this situation you have to change 3 Flow Controls (or you uses some code to change those 3 from a single FC
I’m trying to create a different way of handling Centralized Flow Control;
Inbound Routes:
-
DID: 666-6666666 (Destination: Central Flow Control)
-
DID: 666-66666661 (Destination: Ring Group 6)
-
DID: 666-66666662 (Destination: Announcement 6)
-
DID: 777-7777777 (Destination: Central Flow Control)
-
DID: 777-77777771 (Destination: Ring Group 7)
-
DID: 777-77777772 (Destination: Announcement 7)
-
DID: 888-8888888 (Destination: Central Flow Control)
-
DID: 888-88888881 (Destination: Ring Group 8)
-
DID: 888-88888882 (Destination: Announcement 8)
Flow Control:
- Day: Misc Destination : *9991 (custom feature code 999 with option 1)
- Night : Misc Destination : *9992 (custom feature code 999 with option 2)
When someone calls: 777-7777777…
Flow Control (Day) will: use Misc Destination *9991
“Some” code will: place call in {from-trunk} and add “1” to the DID
Inbound Route DID: 777-77777771 will be used and go to Destination: Ring Group 7
I've modified extensions_custom.conf, and added;
======================================================
[ext-featurecodes-custom]
exten => *9991,1,Goto(from-internal,*9991,1)
;--== end of [ext-featurecodes-custom] ==--;
[Modified-DID]
exten => *9991,1,Goto(from-trunk,${EXTEN}1,1)
;--== end of [Modified-DID] ==--;
======================================================
This does not work…
Does someone know how to direct a call to the inbound routes, and add a digit to the DID?