Continual Voicemail Indicator

I’m having a problem with the voicemail alert on my Polycom phones.

When I get a VM the phone beeps and the light comes on like it is supposed to.

The problem is that the phone keeps beeping every 30 seconds or so.

I’ve tried searching for the problem but haven’t found a fix yet.

Any help would be great.
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To make the polycom phones stop beeping to alert on voicemail,
you need to override the default MESSAGE_WAITING settings with
the local-settings.cfg file.

Here is my local-settings.cfg file with the required MESSAGE_WAITING settings:

<?xml version="1.0" standalone="yes"?> <localcfg> <server voIpProt.server.1.address=""/> <digitmap dialplan.digitmap= "[2-9]11|0T|011xxx.T|9011xxx.T|91[2-9]xxxxxxxxx|*xx|[1-2]xT|1xxxxxxxxxx|[3-8]xx" dialplan.digitmap.timeOut="3|3|3|3|3|3|3|3|3" /> <SNTP tcpIpApp.sntp.address="" tcpIpApp.sntp.address.overrideDHCP="1" tcpIpApp.sntp.daylightSavings.enable="1" tcpIpApp.sntp.daylightSavings.overrideDHCP="1" tcpIpApp.sntp.gmtOffset="-21600" tcpIpApp.sntp.gmtOffset.overrideDHCP="1" /> <MESSAGE_WAITING"message waiting" se.pat.misc.1.inst.1.type="silence" se.pat.misc.1.inst.1.value="1" se.pat.misc.1.inst.2.type="silence" se.pat.misc.1.inst.2.value="2" se.pat.misc.1.inst.3.type="silence" se.pat.misc.1.inst.3.value="1" /> </localcfg>

Also, make sure local-settings.cfg is included in each phone’s
<MAC-ADDRESS>.cfg file. For example, I use the following ordering:

CONFIG_FILES="xXX.cfg, local-setttings.cfg, phone1.cfg, sip.cfg")

Hi, I have the same issue. Can you please tell me how can I find this local-settings.cfg file? Thanks in advance.