Connecting SNOM 710 to VPS

General Help
1

Hello,

I am trying to connect two SNOM 710 phones to my VPS. I have EndPoint Manager installed and have created a template for the phones assigning the keys to lines and parking lots, and I have created two extensions 101 and 102 and input the MAC addresses for the phones, I however cannot use the Network Scan feature since this is a VPS.

I have opened the phones web interfaces and updated to the latest SNOM firmware however on the phones it is asking to login to the account and I cannot figure out how to point them to the FreePBX VPS that I have.

I have checked the wiki for EndPoint Manager as well as tried googling the problem and I cannot seem to figure it out.

Any help would be greatly appreciated.

2

Ok, I have added the firmware slot for the SNOM 710 and set the phone to tftp://xxx.xxx.xxx.xxx for my VPS, the phone now provisioned from the server but it is not getting a REGISTER from the server I believe I am having some NAT issues.

It appears that the phone is trying to retain my internal class c address which I believe is causing the problem. Any suggestions on how to resolve this? The phone is behind an Ubiquiti Edgerouter.

Sent to udp:xxx.xxx.xx.xxx:5060 at Feb 22 02:28:12 (718 bytes):

REGISTER sip:xxx.xxx.xx.xxx SIP/2.0
Via: SIP/2.0/UDP 192.168.1.206:32768;branch=z9hG4bK-6p9nfzwe1ngj;rport
From: “102” sip:[email protected];tag=l11itxsreo
To: “102” sip:[email protected]
Call-ID: 313432343538373238313339333836-1qe305ybldxp
CSeq: 33 REGISTER
Max-Forwards: 70
User-Agent:
Contact: sip:[email protected]:32768;line=u1wdguh1;reg-id=1;q=1.0;+sip.instance=“urn:uuid:ad1349a7-e08d-411b-83b0-000413281B56”;audio;mobility=“fixed”;duplex=“full”;description=“snom710”;actor=“principal”;events=“dialog”;methods="INVITE,ACK,CANCEL,BYE,REFER,OPTIONS,NOTIFY,SUBSCRIBE,PRACK,MESSAGE,INFO"
Allow-Events: dialog
X-Real-IP: 192.168.1.206
Supported: path, gruu
Expires: 3600
Content-Length: 0

Received from udp:xxx.xxx.xx.xxx:5060 at Feb 22 02:28:12 (552 bytes):

SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.1.206:32768;branch=z9hG4bK-6p9nfzwe1ngj;received=192.168.1.206;rport=32768
From: “102” sip:[email protected];tag=l11itxsreo
To: “102” sip:[email protected];tag=as6c8af3f8
Call-ID: 313432343538373238313339333836-1qe305ybldxp
CSeq: 33 REGISTER
Server: FPBX-12.0.38(11.15.0)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
WWW-Authenticate: Digest algorithm=MD5, realm=“asterisk”, nonce="4eeba798"
Content-Length: 0

Sent to udp:xxx.xxx.xx.xxx:5060 at Feb 22 02:28:12 (876 bytes):

REGISTER sip:xxx.xxx.xx.xxx SIP/2.0
Via: SIP/2.0/UDP 192.168.1.206:32768;branch=z9hG4bK-dt14rev07if7;rport
From: “102” sip:[email protected];tag=l11itxsreo
To: “102” sip:[email protected]
Call-ID: 313432343538373238313339333836-1qe305ybldxp
CSeq: 34 REGISTER
Max-Forwards: 70
User-Agent:
Contact: sip:[email protected]:32768;line=u1wdguh1;reg-id=1;q=1.0;+sip.instance=“urn:uuid:ad1349a7-e08d-411b-83b0-000413281B56”;audio;mobility=“fixed”;duplex=“full”;description=“snom710”;actor=“principal”;events=“dialog”;methods="INVITE,ACK,CANCEL,BYE,REFER,OPTIONS,NOTIFY,SUBSCRIBE,PRACK,MESSAGE,INFO"
Allow-Events: dialog
X-Real-IP: 192.168.1.206
Supported: path, gruu
Authorization: Digest username=“Custom”,realm=“asterisk”,nonce=“4eeba798”,uri=“sip:xxx.xxx.xx.xxx”,response=“f467ddcdf4ec27368cde40b7c8ef3b4d”,algorithm=MD5
Expires: 3600
Content-Length: 0

Received from udp:xxx.xxx.xx.xxx:5060 at Feb 22 02:28:12 (473 bytes):

SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 192.168.1.206:32768;branch=z9hG4bK-dt14rev07if7;received=192.168.1.206;rport=32768
From: “102” sip:[email protected];tag=l11itxsreo
To: “102” sip:[email protected];tag=as6c8af3f8
Call-ID: 313432343538373238313339333836-1qe305ybldxp
CSeq: 34 REGISTER
Server: FPBX-12.0.38(11.15.0)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0