Connect to FreePBX17 via FTP/WinSCP

I just installed a copy of FreePBX 17 and am unable to connect into the new server via WinSCP for file transfer. My previous version 16 had no issues with this, and when I try to make modifications, it returns the error message “Access Denied” despite me using the default sangoma username and pw

Any help is appreciated

That shows a successful connection to an account that was incompatible with creating the specified directory. It looks like a file permission problem, not an FTP/WinSCP one. I’d expect the same error with the same account logged in locally.

Do you happen to know how I’d be able to change the file permissions? Would this be via fwconsole chownn? Thanks

While this might not necessarily be best practices, I sometimes utilize WinSCP, and initially connect to my FreePBX v17 instance by authenticating as a non-root user. But once connected I have this saved connection configured to then continue the session using sudo. Here is a screen shot of where I configured this.

I was trying to SFTP and download sound files with the sangoma account, and no matter what I did it refused to work. change passwords, etc, nothing worked. I created a new user account and it worked immediately. I am suspect the default sangoma account has sftp disabled, or at least it did on the first versions we installed about a year ago. Try setting up a new user account just for accessing sftp and I bet it works.