We are running the FreePBX distro and recently one of our users complained about 3-way conferencing. In his mind he was trying to do a simple 3-way conference except that leg 1 of the conference was an incoming call to his extension and leg 2 an outgoing call to the second party.
We explained that for a 3-way conference to work he must initiate both calls i.e. call leg 1 hookflash and then call leg 2 so it would not work with an inbound call.
Afterwards we looked at the conferencing module and set up a conference room which would allow a user to transfer inbound calls to the conference. However this only works with inbound calls as you can not call someone and then transfer the call to another extension (pls correct me if I am wrong).
Anyways is there any way to combine both i.e. to be able to establish a conference with any party no matter if it’s an inbound or outbound call?