Conference app sends to invalid extension

[kombi1]

A conference works fine when joining it by dailing 50. The conferences app, although configured to do just that throws

pbx.c:4513 __ast_pbx_run: Channel 'PJSIP/5-000000f5' sent to invalid extension but no invalid handler: context,exten,priority=confroom-direct,50,1

What might it be?

[david55]

Wrong context name?

[PitzKey (Itzik)]

Please provide a full call trace via pastebin: Providing Great Debug - Support Services - Documentation

[kombi1]

That’s the thing, calling from the app doesn’t even produce a call record. Neither does it write to /var/log/asterisk/full …/dpma …/dpmaapps.log or any file for that matter.

With tripple verbosity and pjsip logger set to “on” in CLI, I get this output: https://pastebin.com/TV9mX35m

I hate to use a recently rather unfortunate quote but I have trouble telling signal from noise here

Here’s a working call when dialing confbridge 50 by hand:

[2022-07-12 10:05:13] VERBOSE[32359][C-0000006a] pbx.c: Executing [s@macro-user-callerid:1] Set("PJSIP/5-00000135", "TOUCH_MONITOR=1657613113.330") in new stack
[2022-07-12 10:05:14] VERBOSE[32359][C-0000006a] pbx.c: Executing [recconf@sub-record-check:2] Set("PJSIP/5-00000135", "__CALLFILENAME=50-50-never-20220712-100514-1657613113.330") in new stack
[2022-07-12 10:05:14] VERBOSE[32359][C-0000006a] pbx.c: Executing [recconf@sub-record-check:3] ExecIf("PJSIP/5-00000135", "1?Set(DB(RECCONF/50)=50-50-never-20220712-100514-1657613113.330)") in new stack
[2022-07-12 10:05:14] VERBOSE[32359][C-0000006a] pbx.c: Executing [recconf@sub-record-check:4] Set("PJSIP/5-00000135", "CONFBRIDGE(bridge,record_file)=2022/07/12/50-50-never-20220712-100514-1657613113.330.wav") in new stack

Cheers,
Konrad

[PitzKey (Itzik)]

Sorry I missed the fact that you were referring to DPMA Apps. I have never used DPMA.

To start, what’s the output of:

asterisk -x"dialplan show confroom-direct" | pastebin

[kombi1]

that might be my answer right there…

There is no existence of 'confroom-direct' context
Command 'dialplan show confroom-direct' failed.

In my Asterisk-only days, I would have gone into extensons.conf and added that context.

Speaking of which: In extensions_additional.conf there is

exten => _[c][o][n][f][e][r][e][n][c][e]X!,1,Goto(confroom-direct,${EXTEN:10},1)

But what do you do from our beloved web GUI?

[PitzKey (Itzik)]

Since you are using PhoneApps, there is obviously something crucial missing here. I would contact Sangoma support.

[kombi1]

Ok thanks PitzKey!