Just set up freepbx for the first time. Never done anything with voip before. So please bear with me.
So I have set up freepbx and created 2 extensions and then configured 2 phones. No outgoing calls just wanted to test internal calls from one extension to another.
Both phones show offline, but I can turn dnd on and off via feature codes.
When I try calling the other extension I get busy tone.
Just some starter questions,
-What is the make and model of the phones being tested
-How are they being configured? Manually through their webadmin/config files, or Endpoint Manager?
-Are the phones on the same local subnet as the PBX? If unsure, what is the IP of your PBX and the IP of each test phone?
-For the phone’s registration password, are you using what’s in the Secret field from the FreePBX Extension Settings’ General tab?
depending on what protocol you are using on your phones you may find out that the port is wrong 5061 instead of 5060 as the chansip port is set to 5061 in freePBX and most phones expect it to be 5060.
I had tested this in the past. still had 2 other extensions on the system. so reconfigured the phones quickly and it worked. lol no idea why it didn’t work in the past but it works now.