Commericial endpoint manager crashes

Commercial Modules
1

Trying to save a change in a basefile.

I set…

P146 = phone__line1Ext__

Clicked save update and rebuild and I get the following error…

 Whoops \ Exception \ ErrorException (E_WARNING)

array_key_exists() expects parameter 2 to be array, boolean given
/var/www/html/admin/modules/endpoint/EndpointGrandstream.class.php    
GET Data
display 	endpoint
view 	grandstream
template 	general
POST Data
int_ip 	10.0.2.3
ext_ip 	104.235.12.82
orig_ip 	__internal__
template_name 	general
destination 	__internal__
dest_option 	internal
protocol 	1
ftpserver 	__internalProvision__
pro_option 	internal
timezone 	8
time_server_1 	0.us.pool.ntp.org
daylight 	1
background 	None
lineLabel 	0
multicastAddress 	
dialpattern 	{x+|*x+}
firmware 	1
answer 	1
hotlineDest 	
wEnable1 	1
wssid1 	RMT 3
wsecurity1 	4
wWEPBits1 	
wWPAPSKPass1 	624b351c
wWPAPSKKey1 	624b351c
action 	save_template
task 	and Reboot
Files empty
Cookies
lang 	en_US
searchHide 	1
extensions-EPM_bs_table_searchText 	1072
extensions-EPM_bs_table_pageNumber 	1
extensions-EPM_bs_table_pageList 	100
PHPSESSID 	7ucevr7e6sco9d9n9bqgfb1mf0
ci_session 	uN05mbdVnSFuE2VV2fnANNS7lawGjjdekMhjuiPy/lQwBos4KzlJdknUwp3geurLSvA/zZ2F5oOgDJ/EpEeoJ8ChPU7Br6C6kXdZEJLUvdXndaM7IklBBlfrAGrU44HQ99p6u3WQJ1mlKJ5Xr39f4L5Zts4jC9w9LtHvVxnubS+jaGV3oF+7Ku/YBXecfpa82uMALaDENeW9KgixnWvFyoE4Tkb1vQtn3wpYepDZKKeePX6r0y+OI7Ph0gotGtPt7F/EZTJR8x/mGbn4Grz88QnL5q3HNzGMZTqJ3lcDJRh2TRdlGAsBmphV+fvcG52V7cBcPONk2/WOel3WkYJ0Ejmt8t6vt5OHaED3w9QNMVq2Ts5gk5ZSjfGsCifyq0SUKAHebBNAx3RMXPd9NlzDQ/3jBKoR+gdoeURb7TmdWAQ=
Session
langdirection 	ltr
module_name 	endpoint
module_page 	endpoint
AMP_user 	ampuser Object ( [username] => admin [id] => [password:ampuser:private] => e8412600b6b01a6864fdf6cb59835dd096c29e74 [extension_high:ampuser:private] => [extension_low:ampuser:private] => [sections:ampuser:private] => Array ( [0] => * ) [mode:ampuser:private] => database [opmode:ampuser:private] => [_lastactivity] => 1535378416 )
Server/Request Data
SCRIPT_URL 	/admin/config.php
SCRIPT_URI 	http://freepbx.rmtohio.com/admin/config.php
HTACCESS 	on
HTTP_HOST 	freepbx.rmtohio.com
HTTP_USER_AGENT 	Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:62.0) Gecko/20100101 Firefox/62.0
HTTP_ACCEPT 	text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
HTTP_ACCEPT_LANGUAGE 	en-US,en;q=0.5
HTTP_ACCEPT_ENCODING 	gzip, deflate
HTTP_REFERER 	http://freepbx.rmtohio.com/admin/config.php?display=endpoint&view=grandstream&template=general
CONTENT_TYPE 	application/x-www-form-urlencoded
CONTENT_LENGTH 	480
HTTP_COOKIE 	lang=en_US; searchHide=1; extensions-EPM.bs.table.searchText=1072; extensions-EPM.bs.table.pageNumber=1; extensions-EPM.bs.table.pageList=100; PHPSESSID=7ucevr7e6sco9d9n9bqgfb1mf0; ci_session=uN05mbdVnSFuE2VV2fnANNS7lawGjjdekMhjuiPy%2FlQwBos4KzlJdknUwp3geurLSvA%2FzZ2F5oOgDJ%2FEpEeoJ8ChPU7Br6C6kXdZEJLUvdXndaM7IklBBlfrAGrU44HQ99p6u3WQJ1mlKJ5Xr39f4L5Zts4jC9w9LtHvVxnubS%2BjaGV3oF%2B7Ku%2FYBXecfpa82uMALaDENeW9KgixnWvFyoE4Tkb1vQtn3wpYepDZKKeePX6r0y%2BOI7Ph0gotGtPt7F%2FEZTJR8x%2FmGbn4Grz88QnL5q3HNzGMZTqJ3lcDJRh2TRdlGAsBmphV%2BfvcG52V7cBcPONk2%2FWOel3WkYJ0Ejmt8t6vt5OHaED3w9QNMVq2Ts5gk5ZSjfGsCifyq0SUKAHebBNAx3RMXPd9NlzDQ%2F3jBKoR%2BgdoeURb7TmdWAQ%3D
HTTP_CONNECTION 	keep-alive
HTTP_UPGRADE_INSECURE_REQUESTS 	1
PATH 	/sbin:/usr/sbin:/bin:/usr/bin
SERVER_SIGNATURE 	<address>Apache/2.2.15 (CentOS) Server at freepbx.rmtohio.com Port 80</address>
SERVER_SOFTWARE 	Apache/2.2.15 (CentOS)
SERVER_NAME 	freepbx.rmtohio.com
SERVER_ADDR 	10.0.2.3
SERVER_PORT 	80
REMOTE_ADDR 	10.0.0.193
DOCUMENT_ROOT 	/var/www/html
SERVER_ADMIN 	root@localhost
SCRIPT_FILENAME 	/var/www/html/admin/config.php
REMOTE_PORT 	52324
GATEWAY_INTERFACE 	CGI/1.1
SERVER_PROTOCOL 	HTTP/1.1
REQUEST_METHOD 	POST
QUERY_STRING 	display=endpoint&view=grandstream&template=general
REQUEST_URI 	/admin/config.php?display=endpoint&view=grandstream&template=general
SCRIPT_NAME 	/admin/config.php
PHP_SELF 	/admin/config.php
REQUEST_TIME 	1535378416
Environment Variables empty
Registered Handlers
0. Whoops\Handler\PrettyPageHandler
2

Just ran into this right now, upgrade EPM to edge with:

fwconsole ma upgrade endpoint --edge
3

No crash anymore but all of my Grandstreams are stuck in a boot loop now.

4

Can I revert back to the old endpoint manager? Need to get my phones back online.

5

I doubt the EPM version is what is causing your boot loop, but your have stable repo selected in Advanced Settings, you can rollback to stable with:

fwconsole ma downloadinstall endpoint
6

I’m getting this exact same error. I’m reluctant to try the suggested fix because of the description of a boot loop. Can anyone confirm if this is indeed the correct fix and that I’m not going to break all of the Grandstream phones at the remote site I’m managing?

7

2 hours after I posted this, Sangoma pushed Endpoint Manager version 13.0.118.94. I can confirm that this version has fixed my problem. Thanks Sangoma!

1 Like
8

That would be cool. I had to take all of our Grandstreams out of the EPM to get them back online.

9

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.