CLI - IVR Setup?

I’m an IT admin that recently took over for a company that uses Free PBX. This is my first experience with it and they have asked us to setup their IVR.

Is it possible to configure the IVR through the CLI or can it only be done via the GUI?

Generally you would only do it in the GUI as a reload would overwrite any CLI config.

Is there a particular reason why you would want to do it via CLI rather than GUI?

There are no built in fwconsole commands for dealing with IVR. The only way to do those if the GUI or direct modification of the MySQL database tables that hold all the IVR information.

You can break things quickly by messing in the database though.


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