One of my customer’s reported that her phone displayed “Error Pass Limit” when she tried to transfer a call to someone else. A quick search online reports that this can happen when the phone isn’t assigned a name for the extension. However, her phone did display her full name on the top right corner. Oh yeah, I’m using Cisco 7941 SIP phones.
In SIP mode, I believe that there is a ‘two line’ connection limit based on some documentation I’ve been looking at this weekend. I don’t use them in SIP mode, so I can’t verify that. Using this theory, if she has a call on hold and a call active and tries to transfer one of them, I think it will exceed the call limit and you’ll get that error.
Check the SIP config xml and make sure the concurrent call limit is set higher than ‘2’ - that might help.