Hello i have a Question sense i finally got my Cisco-9971 phone up and running took some time and i learned a lot from this forum group how to fix the problem i was having. So i thank everyone for that. But my question is i have 5 buttons on the left side of the phone. Right now currently they being used if one of them is being pushed it calls extension 701 and second button is ext 702 and so forth. But i was wondering if they can be programmed to be parked buttons. So say i push button 1 it puts the call on park and i can go to my other Cisco-9971 phone button that same first button and have it transfer to the second phone i picked up. And so forth with the Other buttons?
Thank you. John
hello I’m working on the park call for the 9971 the button is there but for some reason it is not working. once i get that working that is half the battle.
My other question is that the park calls are like Extensions? if i pushed 70 it picks up the first parked call. So can i so the same thing with the side buttons instead of using the side buttons as Extension. That i can point it to the park call number will it work the same as the line extensions?
Hello i mange to figure out how to retrieve the park call with buttons on the left side of the LCD There is a soft button on the phone for park if pressed nothing happens. i found out that there is a XML file for the phone called DefaultFP.xml, softkeys.xml, defaultFP.xml files i looked in them and sure enough there is a function for park. and it is enable. But nothing happens Code is below
DefaultFP.xml
<featurePolicy name="Feature Policy">
<versionStamp>a64c9b2e-b1fe-4781-ba89-7f8574012eb8</versionStamp>
<featureDef name="Forward All">
<id>1</id>
<enable>true</enable>
</featureDef>
<featureDef name="Park">
<id>2</id>
<enable>true</enable>
</featureDef>
<featureDef name="Divert (Alerting)">
<id>3</id>
<enable>true</enable>
</featureDef>
<featureDef name="Conference Details">
<id>4</id>
<enable>true</enable>
</featureDef>
<featureDef name="Speed Dial">
<id>5</id>
<enable>false</enable>
</featureDef>
<featureDef name="Call Back">
<id>6</id>
<enable>false</enable>
</featureDef>
<featureDef name="Redial">
<id>7</id>
<enable>true</enable>
</featureDef>
<featureDef name="Barge">
<id>8</id>
<enable>false</enable>
</featureDef>
<featureDef name="Divert (Connected)">
<id>9</id>
<enable>false</enable>
</featureDef>
<featureDef name="Pickup">
<id>10</id>
<enable>true</enable>
</featureDef>
<featureDef name="Other Pick Up">
<id>11</id>
<enable>false</enable>
</featureDef>
<featureDef name="Group Pick Up">
<id>12</id>
<enable>false</enable>
</featureDef>
<featureDef name="Mobility">
<id>13</id>
<enable>false</enable>
</featureDef>
<featureDef name="Meet Me">
<id>14</id>
<enable>false</enable>
</featureDef>
<featureDef name="Quality Reporting Tool">
<id>15</id>
<enable>false</enable>
</featureDef>
<featureDef name="Malicious Caller ID">
<id>16</id>
<enable>false</enable>
</featureDef>
</featurePolicy>
softkeys.xml
<softKeyCfg>
<versionStamp>292f70b3-6320-46f1-bf5e-bc9f59b66daf</versionStamp>
<typeSoftKey>
<softKeyDef keyID="Undefined">
<tag>0</tag>
<eventID>0</eventID>
<helpID>0</helpID>
</softKeyDef>
<softKeyDef keyID="Redial">
<tag>1</tag>
<eventID>1</eventID>
<helpID>301</helpID>
</softKeyDef>
<softKeyDef keyID="NewCall">
<tag>2</tag>
<eventID>2</eventID>
<helpID>302</helpID>
</softKeyDef>
<softKeyDef keyID="Hold">
<tag>3</tag>
<eventID>3</eventID>
<helpID>303</helpID>
</softKeyDef>
<softKeyDef keyID="Transfer">
<tag>4</tag>
<eventID>4</eventID>
<helpID>304</helpID>
</softKeyDef>
<softKeyDef keyID="CFwdAll">
<tag>5</tag>
<eventID>5</eventID>
<helpID>305</helpID>
</softKeyDef>
<softKeyDef keyID="<<">
<tag>8</tag>
<eventID>8</eventID>
<helpID>308</helpID>
</softKeyDef>
<softKeyDef keyID="EndCall">
<tag>9</tag>
<eventID>9</eventID>
<helpID>309</helpID>
</softKeyDef>
<softKeyDef keyID="Resume">
<tag>10</tag>
<eventID>10</eventID>
<helpID>310</helpID>
</softKeyDef>
<softKeyDef keyID="Answer">
<tag>11</tag>
<eventID>11</eventID>
<helpID>311</helpID>
</softKeyDef>
<softKeyDef keyID="Confrn">
<tag>13</tag>
<eventID>13</eventID>
<helpID>313</helpID>
</softKeyDef>
<softKeyDef keyID="Park">
<tag>14</tag>
<eventID>14</eventID>
<helpID>314</helpID>
</softKeyDef>
<softKeyDef keyID="MeetMe">
<tag>16</tag>
<eventID>16</eventID>
<helpID>316</helpID>
</softKeyDef>
<softKeyDef keyID="PickUp">
<tag>17</tag>
<eventID>17</eventID>
<helpID>317</helpID>
</softKeyDef>
<softKeyDef keyID="GPickUp">
<tag>18</tag>
<eventID>18</eventID>
<helpID>318</helpID>
</softKeyDef>
<softKeyDef keyID="RmLstC">
<tag>57</tag>
<eventID>19</eventID>
<helpID>319</helpID>
</softKeyDef>
<softKeyDef keyID="DND">
<tag>63</tag>
<eventID>69</eventID>
<helpID>369</helpID>
</softKeyDef>
<softKeyDef keyID="ConfList">
<tag>79</tag>
<eventID>30</eventID>
<helpID>330</helpID>
</softKeyDef>
<softKeyDef keyID="iDivert">
<tag>80</tag>
<eventID>31</eventID>
<helpID>331</helpID>
</softKeyDef>
<softKeyDef keyID="OPickUp">
<tag>91</tag>
<eventID>34</eventID>
<helpID>334</helpID>
</softKeyDef>
<softKeyDef keyID="HLog">
<tag>92</tag>
<eventID>35</eventID>
<helpID>335</helpID>
</softKeyDef>
<softKeyDef keyID="Record">
<tag>7747</tag>
<eventID>74</eventID>
<helpID>374</helpID>
</softKeyDef>
</typeSoftKey>
<softKeySets>
<softKeySet id="On Hook">
<softKey keyID="Redial" />
<softKey keyID="NewCall" />
<softKey keyID="DND" />
<softKey keyID="CFwdAll" />
<softKey keyID="HLog" />
</softKeySet>
<softKeySet id="Off Hook">
<softKey keyID="Redial" />
<softKey keyID="EndCall" />
<softKey keyID="PickUp" />
</softKeySet>
<softKeySet id="Off Hook With Feature">
<softKey keyID="Redial" />
<softKey keyID="EndCall" />
</softKeySet>
<softKeySet id="Digits After First">
<softKey keyID="<<" />
<softKey keyID="EndCall" />
</softKeySet>
<softKeySet id="Ring Out">
<softKey keyID="Undefined" />
<softKey keyID="EndCall" />
</softKeySet>
<softKeySet id="Connected">
<softKey keyID="Hold" />
<softKey keyID="EndCall" />
<softKey keyID="Transfer" />
<softKey keyID="Confrn" />
<softKey keyID="ConfList" />
<softKey keyID="RmLstC" />
<softKey keyID="Park" />
<softKey keyID="Record" />
</softKeySet>
<softKeySet id="Connected No Feature">
<softKey keyID="Undefined" />
<softKey keyID="EndCall" />
</softKeySet>
<softKeySet id="Connected Transfer">
<softKey keyID="Undefined" />
<softKey keyID="EndCall" />
<softKey keyID="Transfer" />
</softKeySet>
<softKeySet id="Connected Conference">
<softKey keyID="Confrn" />
<softKey keyID="EndCall" />
</softKeySet>
<softKeySet id="Local Conferenced">
<softKey keyID="Hold" />
<softKey keyID="EndCall" />
</softKeySet>
<softKeySet id="On Hold">
<softKey keyID="Resume" />
<softKey keyID="NewCall" />
</softKeySet>
<softKeySet id="Ring In">
<softKey keyID="Answer" />
<softKey keyID="iDivert" />
<softKey keyID="DND" />
</softKeySet>
</softKeySets>
</softKeyCfg>
and features.xml
<featurePolicy name="Feature Policy">
<versionStamp>a64c9b2e-b1fe-4781-ba89-7f8574012eb8</versionStamp>
<featureDef name="Forward All">
<id>1</id>
<enable></enable>
</featureDef>
<featureDef name="Park">
<id>2</id>
<enable></enable>
</featureDef>
<featureDef name="Divert (Alerting)">
<id>3</id>
<enable></enable>
</featureDef>
<featureDef name="Conference Details">
<id>4</id>
<enable></enable>
</featureDef>
<featureDef name="Speed Dial">
<id>5</id>
<enable></enable>
</featureDef>
<featureDef name="Call Back">
<id>6</id>
<enable>false</enable>
</featureDef>
<featureDef name="Redial">
<id>7</id>
<enable>true</enable>
</featureDef>
<featureDef name="Barge">
<id>8</id>
<enable></enable>
</featureDef>
<featureDef name="Divert (Connected)">
<id>9</id>
<enable>false</enable>
</featureDef>
<featureDef name="Pickup">
<id>10</id>
<enable></enable>
</featureDef>
<featureDef name="Other Pick Up">
<id>11</id>
<enable></enable>
</featureDef>
<featureDef name="Group Pick Up">
<id>12</id>
<enable></enable>
</featureDef>
<featureDef name="Mobility">
<id>13</id>
<enable>false</enable>
</featureDef>
<featureDef name="Meet Me">
<id>14</id>
<enable></enable>
</featureDef>
<featureDef name="Quality Reporting Tool">
<id>15</id>
<enable></enable>
</featureDef>
<featureDef name="Malicious Caller ID">
<id>16</id>
<enable>false</enable>
</featureDef>
</featurePolicy>
I’m not sure how to set it for the parking can someone please help me out? there is 3 files all of them have park in them.
Thank you.
To me the code looks correct from other xml templates i have seen online. But it is not working. I can park the call by dialing *270 and that will park the call but not if i push the park call. Can someone please help me?