Cisco 7800 Series Phone - Conference feature and DND not working

1

I’m trying out a new Cisco 7841 phone with FreePBX 12.0.2.

The phone registers without any problems and the phone is functional but I just can’t seem to join 2 parties into a conference call using the conf key on the phone and the DND key not working either.

Conference call behavior:

I call the first party, when the person answers, i press the Conf. key on the phone which gives me a dial tone to call the next party. I call the next party and when that person answers, i should be able to hit the conf. key again to join the parties but instead i get another dial tone.

DND behavior:

If i hit the DND to turn it on, it says “DND is on” but calls still are coming through.

The phone is using the following firmware sip78xx.10-2-1-12.

Perhaps i’m missing something in the XML configuration file the FreePBX generated.

Here is my XML configuration file, just wondering if anyone can see if I’m missing something:

#<?xml version="1.0" ?>

<devicePool>
	<dateTimeSetting>
		<dateTemplate>M/D/YA</dateTemplate>
		<timeZone>Eastern Standard/Daylight Time</timeZone>
		<ntps>
			<ntp>
				<name>ntp.prs.cosma.com</name>
				<ntpMode>Unicast</ntpMode>
			</ntp>
		</ntps>
	</dateTimeSetting>
	<callManagerGroup>
		<members>
			<member priority="0">
				<callManager>
					<processNodeName>172.19.190.2</processNodeName>
					<ports>
						<sipPort>5060</sipPort>
					</ports>
				</callManager>
			</member>
		</members>
	</callManagerGroup>
</devicePool>
<sipProfile>
	<natEnabled></natEnabled>
 		<natAddress></natAddress>
	<sipProxies>
		<registerWithProxy>true</registerWithProxy>
		<outboundProxy></outboundProxy>
		<outboundProxyPort></outboundProxyPort>
		<backupProxy>172.19.190.2</backupProxy>
		<backupProxyPort>5060</backupProxyPort>
	</sipProxies>
	<preferredCodec>none</preferredCodec>
	<phoneLabel>Eric</phoneLabel>
	<sipLines>

		<line button="1">
			<featureID>9</featureID>
			<featureLabel>1373</featureLabel>
			<proxy>172.19.190.2</proxy>
			<port>5060</port>
			<name>1373</name>
			<authName>1373</authName>
			<authPassword>xxxxxxxx</authPassword>
			<messageWaitingLampPolicy>1</messageWaitingLampPolicy>
			<messagesNumber>*97</messagesNumber>
		</line>

	</sipLines>
	<dialTemplate>dialplan.xml</dialTemplate>
</sipProfile>

sip78xx.10-2-1-12.loads


0

2

Cisco 7XXX phones bring nothing but sadness and despair… they are cheap for a reason… If you’re not using cisco call manager I would not use the 7xxx series. You would have better luck with a crap Chinese phone.

3

I figured as much. Already dropped the idea and moved on to the Grandstream GXP2140.

Thanks.