CID Superfecta Not Working on Inbound Calls

I have CID Superfecta configured to use OpenCNAM.

If I run a Debug/Test Run Scheme, Superfecta returns the correct information (ultimately pulling from OpenCNAM)

My inbound route is configured to use the default Superfecta scheme.

However, it seems sporadic whether or not the CID is added to the call.


IIRC, Debug/Test run all steps and doesn’t stop when it gets something like CID Superfecta usually does…

Temporarily put OpenCNAM at the top and check if you get consistent results…

Good luck and have a nice day!