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CID only Routing


#1

I have added a CID only inbound route in the format 212555xxxx with CID Priority but when I test, it does not route to the CID destination. CDR shows correct CID but call follows DID inbound route.

FreePBX 14.0.11


(Vinod Kunchanur) #2

What is the Caller ID number matching pattern you put?
Try adding pattern starts with "_ " like “_212555xxxx”


#3

Tried adding “_” but still not routing.


(Itzik) #4

What happens if you use the full CID instead of a wildcard?


(Jared Busch) #5

Or, you know, you could actually post a log and maybe let someone be able to help.


#6

One issue is that the format of the CID changes based on source of the call. We have an FXO line as well as VOIP. Also, CIDs my also include locations or names and I am not sure what the CID route is being compared with. In addition, I have not discovered the role of the leading underscore.