I have get my PBX setup with multiple Ques which all Fail to a Ringback Queue.
The Ringback Queue Rings back to the Reception extention with the aleart info info=
This changes the tone to identify the call and i also use
CID Name Prefix of Ringback
so the CID says Ringback:xxxxxxxxx with xxx showing the callers CID.
I would like the CID Prefix to display the que name which the call came from, is this possile to implement ?
Thanks
Dan
well the following is quite a bit of a kludge and not guaranteed to continue working in the future, but if you do the following for the initial queues:
CID Prefix: ${EXTEN}:
those queues will be prefixed with their queue number. (you can put a more descriptive string before or after the ${EXTEN}
then in the ringback queue if you put something like:
CID Prefix: RB-${RGPREFIX}:
you will have the ${RGPREFIX} replaced with what ever the previous prefix was since that variable is left over in the dialplan. If you put something other than ${EXTEN} in the first queue, that is what will end up in the ${RGPREFIX} variable.
This works now but whether it breaks at some future upgrade is unknown. It’s a bit of a kludge.
Instead of having to prefix the original ringgroup with its name is there not a varible which i can use which already has the ringgroup name already set or can
i add a custom code to set the varible ?
for starters you indicated this was all queues, whether it would work with ringgroups or not I’m not sure.
When I first looked at the dialplan I didn’t think there was anything left over. On second pass, it looks like you may be able to use the variable:
${BLKVM_BASE}
in your CID Prefix for the ringback Queue as it is not reset as are some of the others. That is also set by ringgroups if it were a ringgroup that came before. So you can try that and see if it works for you. Again, future upgrades could end up breaking things but for now it looks like that might do the trick.
I have queue 1104 with CID prefix set to Parts- that fails to queue 1112 whis has CID prefix set to ${RGPREFIX} that then fails to queue 1116 which rings back to reception.
Here is the call trace
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:2] Answer("Local/[email protected],2", "") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:3] Set("Local/[email protected],2", "__BLKVM_OVERRIDE=BLKVM/1104/Local/[email protected],2") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:4] Set("Local/[email protected],2", "__BLKVM_BASE=1104") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:5] Set("Local/[email protected],2", "DB(BLKVM/1104/Local/[email protected],2)=TRUE") in new stack
[May 12 08:33:28] VERBOSE[28009] logger.c: -- Local/[email protected],1 answered IAX2/evreading-3501
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:6] ExecIf("Local/[email protected],2", "1|Set|_DIAL_OPTIONS=TtrwWM(auto-blkvm)") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:7] Set("Local/[email protected],2", "__NODEST=1104") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:8] GotoIf("Local/[email protected],2", "1?REPCID") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Goto (ext-queues,1104,13)
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:13] NoOp("Local/[email protected],2", "CALLERID(name) is 001189428440") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:14] Set("Local/[email protected],2", "_RGPREFIX=Parts-") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:15] Set("Local/[email protected],2", "CALLERID(name)=Parts-001189428440") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:16] Set("Local/[email protected],2", "MONITOR_FILENAME=/var/spool/asterisk/monitor/q1104-20090512-083328-1242113608.131773") in new stack
[May 12 08:33:28] VERBOSE[28010] logger.c: -- Executing [[email protected]:17] Queue("Local/[email protected],2", "1104|tr|||20") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:1] GotoIf("Local/[email protected],2", "0?ext-local|1145|1") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:2] Macro("Local/[email protected],2", "user-callerid|") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:1] Set("Local/[email protected],2", "AMPUSER=001189428440") in new stack
[May 12 08:33:28] DEBUG[28011] app_macro.c: Executed application: Set
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:2] GotoIf("Local/[email protected],2", "1?report") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Goto (macro-user-callerid,s,11)
[May 12 08:33:28] DEBUG[28011] app_macro.c: Executed application: GotoIf
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:11] GotoIf("Local/[email protected],2", "0?continue") in new stack
[May 12 08:33:28] DEBUG[28011] app_macro.c: Executed application: GotoIf
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:12] Set("Local/[email protected],2", "__TTL=63") in new stack
[May 12 08:33:28] DEBUG[28011] app_macro.c: Executed application: Set
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:13] GotoIf("Local/[email protected],2", "1?continue") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Goto (macro-user-callerid,s,20)
[May 12 08:33:28] DEBUG[28011] app_macro.c: Executed application: GotoIf
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:20] NoOp("Local/[email protected],2", "Using CallerID "Parts-001189428440" <001189428440>") in new stack
[May 12 08:33:28] DEBUG[28011] app_macro.c: Executed application: Noop
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:3] GotoIf("Local/[email protected],2", "0?skipdb") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:4] GotoIf("Local/[email protected],2", "1?skipov") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Goto (from-internal,1145,9)
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:9] Set("Local/[email protected],2", "RRNODEST=1104") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:10] Set("Local/[email protected],2", "__NODEST=1145") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:11] Set("Local/[email protected],2", "RecordMethod=Group") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:12] Macro("Local/[email protected],2", "record-enable|1145|Group") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Executing [[email protected]:1] GotoIf("Local/[email protected],2", "1?check") in new stack
[May 12 08:33:28] VERBOSE[28011] logger.c: -- Goto (macro-record-enable,s,4)
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:2] Answer("Local/[email protected],2", "") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:3] Set("Local/[email protected],2", "__BLKVM_OVERRIDE=BLKVM/1112/Local/[email protected],2") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:4] Set("Local/[email protected],2", "__BLKVM_BASE=1112") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:5] Set("Local/[email protected],2", "DB(BLKVM/1112/Local/[email protected],2)=TRUE") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:6] ExecIf("Local/[email protected],2", "0|Set|_DIAL_OPTIONS=TtrwWM(auto-blkvm)M(auto-blkvm)") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:7] Set("Local/[email protected],2", "__NODEST=1112") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:8] GotoIf("Local/[email protected],2", "0?REPCID") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:9] GotoIf("Local/[email protected],2", "0?REPCID") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:10] NoOp("Local/[email protected],2", "Current RGPREFIX is Parts-....stripping from Caller ID") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:11] Set("Local/[email protected],2", "CALLERID(name)=001189428440") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:12] Set("Local/[email protected],2", "_RGPREFIX=") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:13] NoOp("Local/[email protected],2", "CALLERID(name) is 001189428440") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:14] Set("Local/[email protected],2", "_RGPREFIX=") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:15] Set("Local/[email protected],2", "CALLERID(name)=001189428440") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:16] Set("Local/[email protected],2", "MONITOR_FILENAME=/var/spool/asterisk/monitor/q1112-20090512-083427-1242113608.131777") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Executing [[email protected]:17] Queue("Local/[email protected],2", "1112|t|||20") in new stack
[May 12 08:34:27] VERBOSE[28012] logger.c: -- Started music on hold, class 'default', on Local/[email protected],2
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:1] GotoIf("Local/[email protected],2", "0?ext-local|1145|1") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:2] Macro("Local/[email protected],2", "user-callerid|") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:1] Set("Local/[email protected],2", "AMPUSER=001189428440") in new stack
[May 12 08:34:27] DEBUG[28074] app_macro.c: Executed application: Set
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:2] GotoIf("Local/[email protected],2", "1?report") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Goto (macro-user-callerid,s,11)
[May 12 08:34:27] DEBUG[28074] app_macro.c: Executed application: GotoIf
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:11] GotoIf("Local/[email protected],2", "0?continue") in new stack
[May 12 08:34:27] DEBUG[28074] app_macro.c: Executed application: GotoIf
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:12] Set("Local/[email protected],2", "__TTL=60") in new stack
[May 12 08:34:27] DEBUG[28074] app_macro.c: Executed application: Set
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:13] GotoIf("Local/[email protected],2", "1?continue") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Goto (macro-user-callerid,s,20)
[May 12 08:34:27] DEBUG[28074] app_macro.c: Executed application: GotoIf
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:20] NoOp("Local/[email protected],2", "Using CallerID "001189428440" <001189428440>") in new stack
[May 12 08:34:27] DEBUG[28074] app_macro.c: Executed application: Noop
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:3] GotoIf("Local/[email protected],2", "0?skipdb") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:4] GotoIf("Local/[email protected],2", "1?skipov") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Goto (from-internal,1145,9)
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:9] Set("Local/[email protected],2", "RRNODEST=1112") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]nternal:10] Set("Local/[email protected],2", "__NODEST=1145") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:11] Set("Local/[email protected],2", "RecordMethod=Group") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:12] Macro("Local/[email protected],2", "record-enable|1145|Group") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Executing [[email protected]:1] GotoIf("Local/[email protected],2", "1?check") in new stack
[May 12 08:34:27] VERBOSE[28074] logger.c: -- Goto (macro-record-enable,s,4)
[May 12 08:34:27] DEBUG[28074] app_macro.c: Executed application: GotoIf
extract from extensions_additional
exten => 1116,1,Macro(user-callerid,)
exten => 1116,n,Answer
exten => 1116,n,Set(__BLKVM_OVERRIDE=BLKVM/${EXTEN}/${CHANNEL})
exten => 1116,n,Set(__BLKVM_BASE=${EXTEN})
exten => 1116,n,Set(DB(${BLKVM_OVERRIDE})=TRUE)
exten => 1116,n,ExecIf($["${REGEX("(M[(]auto-blkvm[)])" ${DIAL_OPTIONS})}" != "1"],Set,_DIAL_OPTIONS=${DIAL_OPTIONS}M(auto-blkvm))
exten => 1116,n,Set(__NODEST=${EXTEN})
exten => 1116,n,GotoIf($["foo${RGPREFIX}" = "foo"]?REPCID)
exten => 1116,n,GotoIf($["${RGPREFIX}" != "${CALLERID(name):0:${LEN(${RGPREFIX})}}"]?REPCID)
exten => 1116,n,Noop(Current RGPREFIX is ${RGPREFIX}....stripping from Caller ID)
exten => 1116,n,Set(CALLERID(name)=${CALLERID(name):${LEN(${RGPREFIX})}})
exten => 1116,n,Set(_RGPREFIX=)
exten => 1116,n(REPCID),Noop(CALLERID(name) is ${CALLERID(name)})
exten => 1116,n,Set(_RGPREFIX=${RGPREFIX})
exten => 1116,n,Set(CALLERID(name)=${RGPREFIX}${CALLERID(name)})
exten => 1116,n,Set(__ALERT_INFO=info=<Bellcore-dr2>)
exten => 1116,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/q${EXTEN}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}-${UNIQUEID})
exten => 1116,n,Queue(1116,t,,,20)
exten => 1116,n,dbDel(${BLKVM_OVERRIDE})
exten => 1116,n,Set(__NODEST=)
exten => 1116,n,Goto(ext-queues,1115,1)
exten => 1116*,1,Macro(agent-add,1116,)
exten => 1116**,1,Macro(agent-del,1116,1116)