Changing ring pattern for internal calls

Hi guys, i am having some problems changing the ring pattern for calls from extension to extension.

Just to clarify

I have freepbx installed
I have set the zone to UK in the general tab.
My indications file is showing UK as the zone.

So when i dial an internal extension. eg 201 dials 202, i get a US ring pattern not UK

I tried creating a queue with ring instead of MOH and this works with a UK ring pattern.

What i cant seem to find is what decides the ring pattern for internal calls.

Obviously the queue proves that the UK pattern works but it just doesnt seem to be applied to the standard calls.

Any help would be much appreciated.



sounds like a handset issue. When you call the queue Asterisk answers the call and plays the ring tone to you. When you call between extensions, depending on the configuration, it is usually the SIP phone that is told to ring and it rings with the patterns that are programmed in the phone’s provisioning. So check the phone.

Philippe Lindheimer - FreePBX Project Lead
http// - IRC #freepbx

Hi Philippe, thanks for the reply.

when i mean the ring pattern, i am talking about the tone played down the handset to the calling party, not the phone that is ringing.

The reason why this has come about is that one client has complained about the delay when dialing out on zap trunks.

I have set it with an r for outbound calls as well so they hear a system generated ringtone before the zap ringtone so they dont get silence for 5 seconds. This tone is also a US tone.

That is usually because Asterisk is still telling the handset to ring, not answering and producing the ring. It does such with a SIP 180 (ringing) message and the handset produces the ringing sound in the ear piece. So the phone must be configured right. You can confirm if this is the case or not by doing a ‘sip debug’ trace as well as an ‘rtp debug’ to see if Asterisk is sending down an audio rtp stream to the phone yet or not.

Philippe Lindheimer - FreePBX Project Lead
http// - IRC #freepbx

thanks for the reply.

i understand what you mean, but the problem is, what if you are using something like xlite. Or my utstarcom has no adjustment for this kind of stuff either. If it was generated by the calling phone surely xlite and things would have some way of adjusting it.

My Aastra 57i i have set to UK tone set as well and this still gives a US tone when calling out.

Philippe Lindheimer - FreePBX Project Lead
http// - IRC #freepbx