Changing call channel language - Language App

(previously submitted to the wrong discussion group)
Centos 6.5
Asterisk 12.4.0
FreePBX 12.0.1beta34

We setup DID any/CID priority inbound routes that match area codes for the province of Quebec:
So any calls from the province of Quebec are handled properly by an Inbound Route with CID (priority checked) to a French IVR, but when a Quebec English caller switches to our English IVR (dial 9) the call channel stays (language: fr) as can be seen in the log except below.
I set both English and French IVR and Directories up with the Languages app. So I must still be missing something critical?

*From extension_additional.conf*
[app-languages]
include => app-languages-custom
exten => 7,1,Noop(Changing Channel to language: en (DirEN))
exten => 7,n,Set(CHANNEL(language)=en)
exten => 7,n,Goto(directory,1,1)

exten => 3,1,Noop(Changing Channel to language: fr (DirFR))
exten => 3,n,Set(CHANNEL(language)=fr)
exten => 3,n,Goto(directory,2,1)

exten => 6,1,Noop(Changing Channel to language: en (IvrEN))
exten => 6,n,Set(CHANNEL(language)=en)
exten => 6,n,Goto(ivr-2,s,1)

exten => 1,1,Noop(Changing Channel to language: fr (IvrFR))
exten => 1,n,Set(CHANNEL(language)=fr)
exten => 1,n,Goto(ivr-3,s,1)

[2014-08-25 14:15:31] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:11] ExecIf(“SIP/Callcentric-0000005b”, “1?Background(custom/cdnfr)”) in new stack
[2014-08-25 14:15:31] VERBOSE[17204][C-000000ab] file.c: – <SIP/Callcentric-0000005b> Playing ‘custom/cdnfr.slin’ (language ‘fr’)
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:1] Goto(“SIP/Callcentric-0000005b”, “ivr-2,s,1”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Goto (ivr-2,s,1)
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:1] Set(“SIP/Callcentric-0000005b”, “TIMEOUT_LOOPCOUNT=0”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:2] Set(“SIP/Callcentric-0000005b”, “INVALID_LOOPCOUNT=0”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:3] Set(“SIP/Callcentric-0000005b”, “_IVR_CONTEXT_ivr-2=ivr-3”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:4] Set(“SIP/Callcentric-0000005b”, “_IVR_CONTEXT=ivr-2”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:5] Set(“SIP/Callcentric-0000005b”, “__IVR_RETVM=”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:6] GotoIf(“SIP/Callcentric-0000005b”, “0?skip”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:7] Answer(“SIP/Callcentric-0000005b”, “”) in new stack
[2014-08-25 14:15:36] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:8] Wait(“SIP/Callcentric-0000005b”, “1”) in new stack
[2014-08-25 14:15:37] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:9] Set(“SIP/Callcentric-0000005b”, “IVR_MSG=custom/cdnen”) in new stack
[2014-08-25 14:15:37] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:10] Set(“SIP/Callcentric-0000005b”, “TIMEOUT(digit)=3”) in new stack
[2014-08-25 14:15:37] VERBOSE[17204][C-000000ab] func_timeout.c: – Digit timeout set to 3.000
[2014-08-25 14:15:37] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:11] ExecIf(“SIP/Callcentric-0000005b”, “1?Background(custom/cdnen)”) in new stack
[2014-08-25 14:15:37] VERBOSE[17204][C-000000ab] file.c: – <SIP/Callcentric-0000005b> Playing ‘custom/cdnen.slin’ (language ‘fr’)
[2014-08-25 14:15:41] VERBOSE[17204][C-000000ab] pbx.c: – Executing [#@ivr-2:1] Goto(“SIP/Callcentric-0000005b”, “directory,1,1”) in new stack
[2014-08-25 14:15:41] VERBOSE[17204][C-000000ab] pbx.c: – Goto (directory,1,1)
[2014-08-25 14:15:41] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:1] Answer(“SIP/Callcentric-0000005b”, “”) in new stack
[2014-08-25 14:15:41] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:2] Wait(“SIP/Callcentric-0000005b”, “1”) in new stack
[2014-08-25 14:15:42] VERBOSE[17204][C-000000ab] pbx.c: – Executing [[email protected]:3] AGI(“SIP/Callcentric-0000005b”, “directory.agi,dir=1,retivr=false”) in new stack
[2014-08-25 14:15:42] VERBOSE[17204][C-000000ab] res_agi.c: – Launched AGI Script /var/lib/asterisk/agi-bin/directory.agi
[2014-08-25 14:15:42] VERBOSE[17204][C-000000ab] file.c: – <SIP/Callcentric-0000005b> Playing ‘cdir-welcome.slin’ (language ‘fr’)
[2014-08-25 14:15:44] VERBOSE[17204][C-000000ab] file.c: – <SIP/Callcentric-0000005b> Playing ‘cdir-please-enter-first-three.slin’ (language ‘fr’)

I’ve searched the files for [app-languages] and don’t find any includes for it anywhere, has the Language module not been integrated into this beta? Can anybody shed some light as to what needs to be edited?

OMG: I’m a bone head.

Reread the wiki on: Language Module
I’m sure I didn’t see this at the bottom of the page, but it work beautifully. Sorry for the waste of space!

1 Like

Because it was added on August 21. You might have seen old version of that wiki :smiley: