Change trunks in outbound routes

General Help
1

Hi.

There is any way I can change trunk sequence in outbound routes without making it on freepbx portal? I want to delete some trunk.

There are any file where this information is stored?

I’m asking this because if i try to change in portal the change dont take effect. I made the changes, then click on submit but if I access to another page and then return to the route i edited it was like if dont change anything.

Thanks

2

Only change extensions_custom.conf, and of course it will work if your code is correct.

3

There is no way to do it that way?

How can I fix this then?

4

After you hit submit are you reloading the config by clicking on the big red “apply config” button?

5

That button dont appear when i click submit on outbound routes.
If i change another thing on portal after i click submit appears that button and then i can reload and apply the configs.

I only have this problem on outbound routes. I don’t know if there are this problema because trunks are changed in a list button to select.

There is another way to change the trunks, or delete trunks from outbound routes?

6

If i change extensions_additional.conf or extensions_custom.conf should it work?
Is there is another file i have to edit?

Thanks

7

The original text in extensions_additional.conf is (I have removed all the info about other routes just copy gsm route):

[outbound-allroutes]
include => outbound-allroutes-custom
include => outrt-001-emergencia
include => outrt-002-gsm
include => outrt-003-fixo
exten => foo,1,Noop(bar)

; end of [outbound-allroutes]

[outrt-002-gsm]
include => outrt-002-gsm-custom
exten => _9XXXXXXXX,1,Macro(user-callerid,SKIPTTL,)
exten => _9XXXXXXXX,n,Set(_NODEST=)
exten => _9XXXXXXXX,n,Macro(record-enable,${AMPUSER},OUT,)
exten => _9XXXXXXXX,n,Macro(dialout-trunk,2,${EXTEN},)
exten => _9XXXXXXXX,n,Macro(dialout-trunk,4,${EXTEN},)
exten => _9XXXXXXXX,n,Macro(outisbusy,)

; end of [outrt-002-gsm]

I try to put in extensions_custom.conf this but it won’t work:

[outbound-allroutes]
include => outbound-allroutes-custom
include => outrt-002-gsm
include => outrt-003-fixo
exten => foo,1,Noop(bar)

; end of [outbound-allroutes]

[outrt-002-gsm]
include => outrt-002-gsm-custom
exten => _9XXXXXXXX,1,Macro(user-callerid,SKIPTTL,)
exten => _9XXXXXXXX,n,Set(_NODEST=)
exten => _9XXXXXXXX,n,Macro(record-enable,${AMPUSER},OUT,)
exten => _9XXXXXXXX,n,Macro(dialout-trunk,4,${EXTEN},)
exten => _9XXXXXXXX,n,Macro(outisbusy,)

; end of [outrt-002-gsm]

On freepbx portal theres no change. It’s all the same like in extensions_additional.conf. I’m doing something wrong?

Thanks