Hello,
I’m back seeking advice again.
When I try to play or download a call recording from the CDR (either in UCP or in the FreePBX admin web interface), everything works correctly.
The URL for download is: http://mydomain/ucp/ajax.php?module=cdr&command=download&msgid=1730986430.29&type=download&ext=101
However, if I try to do the same thing via CEL, this happens:
In UCP, when I click the “Play” button in the Playback column, I just get a message saying that the file does not exist. I can’t get any URL from there.
When I click the “Download” button, I see a “Forbidden” message.
The URL is: http://mydomain/ucp/ajax.php?module=cel&command=download&id=1730986430.29&type=download
The same issue occurs in the admin web interface (Reports → Call Event Logging).
When I click the “Play” button in the Play column, I get the message: “File does not exist.”
Regarding the “Forbidden” message when trying to download, I assume this might be a permissions problem. But where should I adjust the permissions?
Does CEL point to /var/spool/asterisk/monitor like CDR does? If so, the files are owned by the asterisk user, and the permissions are set to -rw-r--r--, so that should be correct.
I’ve noticed on the forum that I’m not the first to face this issue, so has anyone found a solution?
Many thanks for any advice.
