CDR report

General Help
1

Hello
i completed installing my IPBX before time and everyting went correctly but iam trying to opent the CDR report it give me the following error

Appcelerator Processing Error:
Element [div] with ID: app_7 has an error:
message: ‘1’ is null or not an object, location: undefined
in
compiling “on” attribute for element app_7

would you please help my to fix this issue knowing that iam running the PBX on a VM ware.

thank you and best regards

2

If you just enabled the OP, restart your server and it should start to work, I had the same issue but you need to do a restart for it to work. Maybe a simple amportal restart will fix it as it should boot the OP server on amportal start.

3

Hello dear
sorry iam still new in this would you please tell me how to enable the OP.

thank you and best regards

4

If you can see the Panel Tab you must have it enabled, do a restart on the server or issue an “core restart gracefully” command in CLI to reboot or reload.
See if you can see your Panel then… I am still a newb at all this so I hope this helps, if not I am sure one of the more experienced guys will guide you in the right direction.

5

Dear all
thank you for your contribution, i found a solution for my problem is by using firefox browser when i used it the CDR report open correctly. i was internet explorer

thank you and best regards

6

I’m not sure what version of IE your using, but that works in all browsers, I’m always in a log file somwhere within the big 3 browsers.

I recommend firefox or chrome in general, but maybe just update you browser to a newer IE version.