CDR Report I don't see the names of the callers entered in the phonebook

Hello, I look for a solution to a problem. I try to explain myself …

The caller enters the trunk, goes inbound (CID lookup Souce: Phonebook is selected in inbound) and ends in conference.

The CIDLookup source is set:
Source description: Phonebook
Source type: Internal
Cache Result: No

Phone numbers with names are entered in Asterisk Phonebook.

The calls that enter do not take the name and in the CDR Report I find only the phone numbers, instead of the number and name (previously entered in the phone book)

In version 12 it worked like this, but in 14 I can’t understand where I’m wrong

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