I am trying to run a report to find out which users used call pickup feature. There is a main queue, calls coming in to this queue only ring on one ext (ext A). There are a few other users who use the call pickup feature to pickup calls from this ext. Is there anyway I can run a report to see which users picked up calls from this ext A.
I don’t see *8 as being dialled in the CDR report or an ext to ext call.