I want to prompt callers to input some information. Say, they are greeted with “in order to continue, please enter the last 4 of your social security number”.
I don’t want to look this up anywhere, at this point in time.
What I want is that when a caller leaves a voicemail, I want to include the keys they have entered for their social security to show in the email message they receive from the system.
How would I go on to configure it?