We’re using Asterisk 188.8.131.52 with freepbx 184.108.40.206.
We would like to launch an external command or AGI script (undecided yet) upon queue agent’s login/logout.
How do we capture that event and use it?
I saw that there’s a macro running when an agent logs in. Should we manipulate it (where are the macros located?) or is there a way to do it in parallel/separately?
Thank you in advance,