Can't see voicmails in UCP after upgrading to 6.12.65

1

PBX Version 6.12.65

since upgrading to 6.12 voicemails in /var/spool/asterisk/voicmail/default/ are only in .ogg format, prior they were .wav format.

Also there is no .txt file associated with the recordings so they do not show up in the UCP.

Anyone seeing this as well or know why?

The upgrade happened on April 7.

here’s a list of one of the users voicemail INBOX folder:

[root@pbx INBOX]# ls -laht
total 68M
drwxrwx— 2 asterisk asterisk 4.0K Apr 16 07:41 .
drwxrwx— 15 asterisk asterisk 4.0K Apr 16 07:31 …
-rw-r–r-- 1 asterisk asterisk 70K Apr 15 18:10 msg0024_ca94d0436c37b86f8c149d525f96cc458c2d9e9d.ogg
-rw-r–r-- 1 asterisk asterisk 121K Apr 15 18:10 msg0025_8018dcc5db1fa40a29135a5de63b37669a2a670a.ogg
-rw-r–r-- 1 asterisk asterisk 112K Apr 15 18:10 msg0026_b9fe20147b9f4cd0e70849d8d2ec25f64b5d8a4a.ogg
-rw-r–r-- 1 asterisk asterisk 9.4K Apr 15 18:10 msg0027_b9aac4307f66ba7d65a59b067da6ac0c5d282188.ogg
-rw-r–r-- 1 asterisk asterisk 980K Apr 15 18:10 msg0028_f689eec217954b0299a1924ab4a881e6445c8001.ogg
-rw-r–r-- 1 asterisk asterisk 178K Apr 15 18:10 msg0029_6280d081ecbf465b8c2178cf4b850c5f6138a8b8.ogg
-rw-r–r-- 1 asterisk asterisk 34K Apr 15 18:10 msg0030_6f4bb53c8a7643d249080792e55812da8ce131ee.ogg
-rw-r–r-- 1 asterisk asterisk 30K Apr 15 18:10 msg0031_72f3a14abf8e18818a59929ddfa2b77e2073fb7b.ogg
-rw-r–r-- 1 asterisk asterisk 15K Apr 15 18:10 msg0032_a739504cf7099bea049a96a2de9d39e001c48758.ogg
-rw-r–r-- 1 asterisk asterisk 105K Apr 15 18:10 msg0033_1c6ff265bd00998c5ac1ebd1523b124e7b05c7eb.ogg
-rw-r–r-- 1 asterisk asterisk 291K Apr 15 18:10 msg0034_0edd723eb0433a73733a5c8bdc0df04567b61fdf.ogg
-rw-r–r-- 1 asterisk asterisk 53K Apr 15 18:10 msg0035_09434637a8e94581e0c9ba6aa6f8354f31f29f68.ogg
-rw-r–r-- 1 asterisk asterisk 74K Apr 15 18:10 msg0036_426c02806b01dede0c21e69acd20471373b3ebea.ogg
-rw-r–r-- 1 asterisk asterisk 95K Apr 15 18:10 msg0037_358a1ac0fdb1e800b3c59ccdda82806ad7e76149.ogg
-rw-r–r-- 1 asterisk asterisk 53K Apr 15 18:10 msg0038_2a3658eb34a104f0c6c1cd375a4c82680b8b4390.ogg
-rw-rw-rw- 1 asterisk asterisk 330 Apr 6 15:52 msg0038.txt
-rw-rw---- 1 asterisk asterisk 291K Apr 6 15:52 msg0038.wav
-rw-rw-rw- 1 asterisk asterisk 330 Apr 3 13:41 msg0037.txt
-rw-rw---- 1 asterisk asterisk 530K Apr 3 13:41 msg0037.wav
-rw-rw-rw- 1 asterisk asterisk 324 Apr 3 09:30 msg0036.txt
-rw-rw---- 1 asterisk asterisk 397K Apr 3 09:30 msg0036.wav

2

actually I just noticed that all the ‘rouge’ .ogg files have the exact same timestamp. april 15, 18:10.

weird.

3

Ugh, nevermind, not enough coffee this morning. just realize the ogg files are created by the UCP when the page is accessed which was don for the first time on april 15, at 18:10…

disregard this entire post.