Need some help here. I am setting up a new system. I am now having an issue with recording a voicemail from an outside line. I do not get a reaction when i press pound either. When I go to UCP, it says I have a new voicemail, but the wav file is not playable (0 secs).If I download it, it is not playable, it has 0 bytes of data too. The player says in the UCP says MEdia URL could not be loaded.
If I call from an interal line (ext 201) to voicemail (222) then I can leave a message and I can pull it up in UCP(ARI) I can even press the pound sign and it says thank you. It works like normal internally
I’m on FreePBX 12.0.74 and asterisk 13.5