Can't make outgoing calls

johnnolaniii · July 5, 2017, 7:27pm

I searched through and couldn’t find anything directly related to the issue I’m having. We have FreePBX operating through a trunk to Coredial. The trunk is registered and inbound calling works fine (well, not fine…calls drop after 6-7 seconds but that’s another post all together). The issue I’m having is that I’m unable to make any outbound calls, you dial the endpoint thinks for about 10 seconds then fail. The endpoints are all registered, and can make extension to extension calls without issue. Any help is much appreciated. The logs seem to indicate that the endpoint is an unknown SIP connection and I’m unsure of how to fix. Here are the logs:

Connected to Asterisk 11.16.0 currently running on localhost (pid = 1767)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [3014662709@from-sip-external:1] NoOp(“SIP/192.168.17.109-00000134”, “Received incoming SIP connection from unknown peer to 3014662709”) in new stack
– Executing [3014662709@from-sip-external:2] Set(“SIP/192.168.17.109-00000134”, “DID=3014662709”) in new stack
– Executing [3014662709@from-sip-external:3] Goto(“SIP/192.168.17.109-00000134”, “s,1”) in new stack
– Goto (from-sip-external,s,1)
– Executing [s@from-sip-external:1] GotoIf(“SIP/192.168.17.109-00000134”, “0?checklang:noanonymous”) in new stack
– Goto (from-sip-external,s,5)
– Executing [s@from-sip-external:5] Set(“SIP/192.168.17.109-00000134”, “TIMEOUT(absolute)=15”) in new stack
– Channel will hangup at 2017-06-15 12:22:37.583 EDT.
– Executing [s@from-sip-external:6] Log(“SIP/192.168.17.109-00000134”, "WARNING,“Rejecting unknown SIP connection from 192.168.17.109"”) in new stack
[2017-06-15 12:22:22] WARNING[8733][C-00000c07]: Ext. s:6 @ from-sip-external: “Rejecting unknown SIP connection from 192.168.17.109”

johnnolaniii · July 5, 2017, 7:31pm

Additionally here is my trunk setup:
username=sip0000001_initech
fromuser=sip0000001_initech
secret=
host=198.58.42.157
fromdomain=198.58.42.157
type=friend
nat=yes
context=from-trunk
insecure=invite
trustrpid=yes
sendrpid=yes
directmedia=no
qualify=yes
keepalive=45
dtmfmode=rfc2833
disallow=all
allow=ulaw,alaw,gsm,g726

(Secret removed from post)

dicko · July 5, 2017, 7:40pm

Yoiur trunk setup expects calls from

host=198.58.42.157

but the inound cal is apparently from

192.168.17.109

I would investigate your router and turn of all SIP “helpers” therein, they usually don’t help inbound call routing but are designed (often badly) for internal sip clients to call out and get a reply. Your NAT settings in Asterisk should bypass this need for “help”

johnnolaniii · July 5, 2017, 7:43pm

Thanks for the reply! That host is my carrier’s IP…it was a FQDN but asterisk wouldn’t register to that so I had to change to IP. The 109 address is the endpoint. So it’s the sip client calling out which I thought was trusted inherently. I’ll give that a try and turn off all SIP helpers to see if that does the trick. Thanks again!

dicko · July 5, 2017, 7:45pm

Please explain “109 address is the endpoint”

turn on SIP debugging and post the log.

johnnolaniii · July 5, 2017, 7:46pm

Sorry, 192.168.17.109 is the address of the phone I was trying to dial out with in this example.

dicko · July 5, 2017, 7:49pm

But the context of the call is from-external

– Executing [3014662709@from-sip-external:1] NoOp(“SIP/192.168.17.109-00000134”, “Received incoming SIP connection from unknown peer to 3014662709”) in new stack
.
.
.
.
.;

So was that an incoming call or an attempted outgoing call? either way the Wiki link at the top of this page should clarify how to setup your network correctly

johnnolaniii · July 5, 2017, 7:54pm

I suppose that’s why I’m confused. It was an attempted outgoing call from a phone with IP: 192.168.17.109 to the number at the end of the line, 3014662709.

I can call in without an issue, I can also call extension to extension without a problem.

The sad thing is the system was setup correctly and working perfectly, then just before going live we changed carriers so I had to recreate the trunk and have had nothing but problems since. The setup is essentially the same. I’ll consult the wiki. Thanks for your help

dicko · July 5, 2017, 7:56pm

If you care to post your SIP debug along with a failed call, then maybe we can help, no mind readers here

johnnolaniii · July 5, 2017, 8:02pm

Here’s the entire debug log from a failed call:
[INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘LINKEDID_END’,{ts ‘2017-06-15 12:26:50.741486’},‘192.168.17.110’,‘19216817110’,‘19216817110’,’’,‘3014662709’,‘h’,‘from-sip-external’,‘SIP/192.168.17.110-00000137’,’’,’’,3,’’,‘1497543998.4753’,‘1497543998.4753’,’’,’’,’’)]
[2017-06-15 12:26:54] NOTICE[1794]: chan_sip.c:28201 handle_request_register: Registration from ‘“Reception” sip:[email protected]’ failed for ‘192.168.17.110:5062’ - Wrong password
– Attempting call on Local/s@tc-maint for application NoCDR() (Retry 1)
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_START’,{ts ‘2017-06-15 12:27:00.578435’},’’,’’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;1’,’’,’’,3,’’,‘1497544020.4754’,‘1497544020.4754’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_START’,{ts ‘2017-06-15 12:27:00.580569’},’’,’’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;2’,’’,’’,3,’’,‘1497544020.4755’,‘1497544020.4754’,’’,’’,’’)]
– Executing [s@tc-maint:1] NoCDR(“Local/s@tc-maint-000008ad;2”, “”) in new stack
– Executing [s@tc-maint:2] Set(“Local/s@tc-maint-000008ad;2”, “TCMAINT=RETURN”) in new stack
– Executing [s@tc-maint:3] Gosub(“Local/s@tc-maint-000008ad;2”, “timeconditions,1,1()”) in new stack
– Executing [1@timeconditions:1] Set(“Local/s@tc-maint-000008ad;2”, “DB(TC/1/INUSESTATE)=INUSE”) in new stack
– Executing [1@timeconditions:2] Set(“Local/s@tc-maint-000008ad;2”, “DB(TC/1/NOT_INUSESTATE)=NOT_INUSE”) in new stack
– Executing [1@timeconditions:3] GotoIfTime(“Local/s@tc-maint-000008ad;2”, “08:30-20:00,mon-thu,1-31,jan-dec,America/New_York?truestate”) in new stack
– Goto (timeconditions,1,14)
– Executing [1@timeconditions:14] GotoIf(“Local/s@tc-maint-000008ad;2”, “0?falsegoto”) in new stack
– Executing [1@timeconditions:15] ExecIf(“Local/s@tc-maint-000008ad;2”, “0?Set(DB(TC/1)=)”) in new stack
– Executing [1@timeconditions:16] Set(“Local/s@tc-maint-000008ad;2”, “DEVICE_STATE(Custom:TC1)=NOT_INUSE”) in new stack
– Executing [1@timeconditions:17] ExecIf(“Local/s@tc-maint-000008ad;2”, “0?Set(NOT_INUSE)”) in new stack
– Executing [1@timeconditions:18] GotoIf(“Local/s@tc-maint-000008ad;2”, “0?app-announcement-1,s,1”) in new stack
– Executing [1@timeconditions:19] Set(“Local/s@tc-maint-000008ad;2”, “TCSTATE=true”) in new stack
– Executing [1@timeconditions:20] Set(“Local/s@tc-maint-000008ad;2”, “TCOVERRIDE=false”) in new stack
– Executing [1@timeconditions:21] Return(“Local/s@tc-maint-000008ad;2”, “”) in new stack
– Executing [s@tc-maint:4] System(“Local/s@tc-maint-000008ad;2”, “/var/lib/asterisk/bin/schedtc.php 60 /var/spool/asterisk/outgoing 1”) in new stack
– Executing [s@tc-maint:5] Answer(“Local/s@tc-maint-000008ad;2”, “”) in new stack
> Channel Local/s@tc-maint-000008ad;1 was answered.
> Launching NoCDR() on Local/s@tc-maint-000008ad;1
[2017-06-15 12:27:00] NOTICE[8958]: pbx_spool.c:402 attempt_thread: Call completed to Local/s@tc-maint
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘ANSWER’,{ts ‘2017-06-15 12:27:00.653222’},‘1’,‘1’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;2’,‘Answer’,’’,3,’’,‘1497544020.4755’,‘1497544020.4754’,’’,’’,’’)]
== Spawn extension (tc-maint, s, 5) exited non-zero on ‘Local/s@tc-maint-000008ad;2’
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘ANSWER’,{ts ‘2017-06-15 12:27:00.653309’},‘1’,‘1’,‘1’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;1’,’’,’’,3,’’,‘1497544020.4754’,‘1497544020.4754’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘HANGUP’,{ts ‘2017-06-15 12:27:00.653379’},‘1’,‘1’,‘1’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;1’,’’,’’,3,’’,‘1497544020.4754’,‘1497544020.4754’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_END’,{ts ‘2017-06-15 12:27:00.653398’},‘1’,‘1’,‘1’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;1’,’’,’’,3,’’,‘1497544020.4754’,‘1497544020.4754’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘HANGUP’,{ts ‘2017-06-15 12:27:00.654346’},‘1’,‘1’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;2’,’’,’’,3,’’,‘1497544020.4755’,‘1497544020.4754’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_END’,{ts ‘2017-06-15 12:27:00.654365’},‘1’,‘1’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;2’,’’,’’,3,’’,‘1497544020.4755’,‘1497544020.4754’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘LINKEDID_END’,{ts ‘2017-06-15 12:27:00.654372’},‘1’,‘1’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ad;2’,’’,’’,3,’’,‘1497544020.4755’,‘1497544020.4754’,’’,’’,’’)]
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_START’,{ts ‘2017-06-15 12:27:22.425944’},‘192.168.17.110’,‘19216817110’,’’,’’,’’,‘3014662709’,‘from-sip-external’,‘SIP/192.168.17.110-00000138’,’’,’’,3,’’,‘1497544042.4756’,‘1497544042.4756’,’’,’’,’’)]
– Executing [3014662709@from-sip-external:1] NoOp(“SIP/192.168.17.110-00000138”, “Received incoming SIP connection from unknown peer to 3014662709”) in new stack
– Executing [3014662709@from-sip-external:2] Set(“SIP/192.168.17.110-00000138”, “DID=3014662709”) in new stack
– Executing [3014662709@from-sip-external:3] Goto(“SIP/192.168.17.110-00000138”, “s,1”) in new stack
– Goto (from-sip-external,s,1)
– Executing [s@from-sip-external:1] GotoIf(“SIP/192.168.17.110-00000138”, “0?checklang:noanonymous”) in new stack
– Goto (from-sip-external,s,5)
– Executing [s@from-sip-external:5] Set(“SIP/192.168.17.110-00000138”, “TIMEOUT(absolute)=15”) in new stack
– Channel will hangup at 2017-06-15 12:27:37.434 EDT.
– Executing [s@from-sip-external:6] Log(“SIP/192.168.17.110-00000138”, "WARNING,“Rejecting unknown SIP connection from 192.168.17.110"”) in new stack
[2017-06-15 12:27:22] WARNING[8988][C-00000c11]: Ext. s:6 @ from-sip-external: “Rejecting unknown SIP connection from 192.168.17.110”
– Executing [s@from-sip-external:7] Answer(“SIP/192.168.17.110-00000138”, “”) in new stack
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘ANSWER’,{ts ‘2017-06-15 12:27:22.436202’},‘192.168.17.110’,‘19216817110’,‘19216817110’,’’,‘3014662709’,‘s’,‘from-sip-external’,‘SIP/192.168.17.110-00000138’,‘Answer’,’’,3,’’,‘1497544042.4756’,‘1497544042.4756’,’’,’’,’’)]
> 0x7fd76c0027b0 – Probation passed - setting RTP source address to 192.168.17.110:11782
– Executing [s@from-sip-external:8] Wait(“SIP/192.168.17.110-00000138”, “2”) in new stack
[2017-06-15 12:27:24] NOTICE[1794]: chan_sip.c:28201 handle_request_register: Registration from ‘“Reception” sip:[email protected]’ failed for ‘192.168.17.110:5062’ - Wrong password
– Executing [s@from-sip-external:9] Playback(“SIP/192.168.17.110-00000138”, “ss-noservice”) in new stack
– <SIP/192.168.17.110-00000138> Playing ‘ss-noservice.ulaw’ (language ‘en’)
– Executing [s@from-sip-external:10] PlayTones(“SIP/192.168.17.110-00000138”, “congestion”) in new stack
– Executing [s@from-sip-external:11] Congestion(“SIP/192.168.17.110-00000138”, “5”) in new stack
== Spawn extension (from-sip-external, s, 11) exited non-zero on ‘SIP/192.168.17.110-00000138’
– Executing [h@from-sip-external:1] Hangup(“SIP/192.168.17.110-00000138”, “”) in new stack
== Spawn extension (from-sip-external, h, 1) exited non-zero on ‘SIP/192.168.17.110-00000138’
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘HANGUP’,{ts ‘2017-06-15 12:27:34.955007’},‘192.168.17.110’,‘19216817110’,‘19216817110’,’’,‘3014662709’,‘h’,‘from-sip-external’,‘SIP/192.168.17.110-00000138’,’’,’’,3,’’,‘1497544042.4756’,‘1497544042.4756’,’’,’’,’’)]
> [INSERT INTO cdr (calldate,clid,src,dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,uniqueid) VALUES ({ ts ‘2017-06-15 12:27:22’ },’“192.168.17.110” <19216817110>’,‘19216817110’,‘s’,‘from-sip-external’,‘SIP/192.168.17.110-00000138’,‘Congestion’,‘5’,12,12,‘ANSWERED’,3,‘1497544042.4756’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_END’,{ts ‘2017-06-15 12:27:34.959012’},‘192.168.17.110’,‘19216817110’,‘19216817110’,’’,‘3014662709’,‘h’,‘from-sip-external’,‘SIP/192.168.17.110-00000138’,’’,’’,3,’’,‘1497544042.4756’,‘1497544042.4756’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘LINKEDID_END’,{ts ‘2017-06-15 12:27:34.959244’},‘192.168.17.110’,‘19216817110’,‘19216817110’,’’,‘3014662709’,‘h’,‘from-sip-external’,‘SIP/192.168.17.110-00000138’,’’,’’,3,’’,‘1497544042.4756’,‘1497544042.4756’,’’,’’,’’)]
[2017-06-15 12:27:54] NOTICE[1794]: chan_sip.c:28201 handle_request_register: Registration from ‘“Reception” sip:[email protected]’ failed for ‘192.168.17.110:5062’ - Wrong password
– Attempting call on Local/s@tc-maint for application NoCDR() (Retry 1)
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_START’,{ts ‘2017-06-15 12:28:00.728207’},’’,’’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;1’,’’,’’,3,’’,‘1497544080.4757’,‘1497544080.4757’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_START’,{ts ‘2017-06-15 12:28:00.729430’},’’,’’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;2’,’’,’’,3,’’,‘1497544080.4758’,‘1497544080.4757’,’’,’’,’’)]
– Executing [s@tc-maint:1] NoCDR(“Local/s@tc-maint-000008ae;2”, “”) in new stack
– Executing [s@tc-maint:2] Set(“Local/s@tc-maint-000008ae;2”, “TCMAINT=RETURN”) in new stack
– Executing [s@tc-maint:3] Gosub(“Local/s@tc-maint-000008ae;2”, “timeconditions,1,1()”) in new stack
– Executing [1@timeconditions:1] Set(“Local/s@tc-maint-000008ae;2”, “DB(TC/1/INUSESTATE)=INUSE”) in new stack
– Executing [1@timeconditions:2] Set(“Local/s@tc-maint-000008ae;2”, “DB(TC/1/NOT_INUSESTATE)=NOT_INUSE”) in new stack
– Executing [1@timeconditions:3] GotoIfTime(“Local/s@tc-maint-000008ae;2”, “08:30-20:00,mon-thu,1-31,jan-dec,America/New_York?truestate”) in new stack
– Goto (timeconditions,1,14)
– Executing [1@timeconditions:14] GotoIf(“Local/s@tc-maint-000008ae;2”, “0?falsegoto”) in new stack
– Executing [1@timeconditions:15] ExecIf(“Local/s@tc-maint-000008ae;2”, “0?Set(DB(TC/1)=)”) in new stack
– Executing [1@timeconditions:16] Set(“Local/s@tc-maint-000008ae;2”, “DEVICE_STATE(Custom:TC1)=NOT_INUSE”) in new stack
– Executing [1@timeconditions:17] ExecIf(“Local/s@tc-maint-000008ae;2”, “0?Set(NOT_INUSE)”) in new stack
– Executing [1@timeconditions:18] GotoIf(“Local/s@tc-maint-000008ae;2”, “0?app-announcement-1,s,1”) in new stack
– Executing [1@timeconditions:19] Set(“Local/s@tc-maint-000008ae;2”, “TCSTATE=true”) in new stack
– Executing [1@timeconditions:20] Set(“Local/s@tc-maint-000008ae;2”, “TCOVERRIDE=false”) in new stack
– Executing [1@timeconditions:21] Return(“Local/s@tc-maint-000008ae;2”, “”) in new stack
– Executing [s@tc-maint:4] System(“Local/s@tc-maint-000008ae;2”, “/var/lib/asterisk/bin/schedtc.php 60 /var/spool/asterisk/outgoing 0”) in new stack
– Executing [s@tc-maint:5] Answer(“Local/s@tc-maint-000008ae;2”, “”) in new stack
> Channel Local/s@tc-maint-000008ae;1 was answered.
> Launching NoCDR() on Local/s@tc-maint-000008ae;1
[2017-06-15 12:28:00] NOTICE[8989]: pbx_spool.c:402 attempt_thread: Call completed to Local/s@tc-maint
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘ANSWER’,{ts ‘2017-06-15 12:28:00.962501’},‘0’,‘0’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;2’,‘Answer’,’’,3,’’,‘1497544080.4758’,‘1497544080.4757’,’’,’’,’’)]
== Spawn extension (tc-maint, s, 5) exited non-zero on ‘Local/s@tc-maint-000008ae;2’
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘ANSWER’,{ts ‘2017-06-15 12:28:00.962586’},‘0’,‘0’,‘0’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;1’,’’,’’,3,’’,‘1497544080.4757’,‘1497544080.4757’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘HANGUP’,{ts ‘2017-06-15 12:28:00.962654’},‘0’,‘0’,‘0’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;1’,’’,’’,3,’’,‘1497544080.4757’,‘1497544080.4757’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_END’,{ts ‘2017-06-15 12:28:00.962673’},‘0’,‘0’,‘0’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;1’,’’,’’,3,’’,‘1497544080.4757’,‘1497544080.4757’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘HANGUP’,{ts ‘2017-06-15 12:28:00.963659’},‘0’,‘0’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;2’,’’,’’,3,’’,‘1497544080.4758’,‘1497544080.4757’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘CHAN_END’,{ts ‘2017-06-15 12:28:00.963680’},‘0’,‘0’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;2’,’’,’’,3,’’,‘1497544080.4758’,‘1497544080.4757’,’’,’’,’’)]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,userfield) VALUES (‘LINKEDID_END’,{ts ‘2017-06-15 12:28:00.963687’},‘0’,‘0’,’’,’’,’’,‘s’,‘tc-maint’,‘Local/s@tc-maint-000008ae;2’,’’,’’,3,’’,‘1497544080.4758’,‘1497544080.4757’,’’,’’,’’)]
[2017-06-15 12:28:25] NOTICE[1794]: chan_sip.c:28201 handle_request_register: Registration from ‘“Reception” sip:[email protected]’ failed for ‘192.168.17.110:5062’ - Wrong password
localhost*CLI>

johnnolaniii · July 5, 2017, 8:16pm

Also, I noticed the Wrong Password from Reception (110). Here’s the Sip Show Users list:

Username Secret 104 cfc123 105 cfc123 106 cfc123 107 cfc123 100 cfc123 101 cfc123 102 cfc123 103 cfc123 108 cfc123 109 cfc123 CoredialSIP 58e405850a918 sip0000001_initech 58e405850a918 126 cfc123 127 cfc123 124 cfc123 125 cfc123 122 cfc123 120 cfc123 121 cfc123 128 cfc123 129 cfc123 115 cfc123 114 cfc123 117 cfc123 116 cfc123 111 cfc123 110 cfc123 113 cfc123 112 cfc123 119 cfc123 118 cfc123 136 cfc123 135 cfc123 134 cfc123 133 cfc123 132 cfc123 131 cfc123 130 cfc123 138 b119f092eb5a113 140 cfc123 143 cfc123 144 cfc123 145 cfc123 146 cfc123 147 cfc123 148 cfc123 149 cfc123 150 cfc123 153 cfc123 152 cfc123 155 cfc123 154 cfc123 157 cfc123 156 cfc123 158 cfc123 Accountcode Def.Context AC L Forcerport
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-trunk No Yes
from-trunk No Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes
from-internal Ye s Yes

dicko · July 5, 2017, 8:16pm

That is largely just a time-condition call, so not useful, leave your verbosity at 3 and “sip set debug on” and you have other problems with the “endpoint” at 192.168.17.110.

Sorry but clean it all up, post only relevant data and see what happens . . .

johnnolaniii · July 5, 2017, 8:17pm

Gotcha, no need for apologies I’ll make the changes and get another log thanks again

johnnolaniii · July 13, 2017, 1:46pm

I’m still having the same issue and have narrowed it down a bit but am still hitting a brick wall. I did have some NAT issues as well as DNS problems that corrected most of my auxillary issues, however I still can not call out. I have no problem calling in, transferring to extensions, dialing extension to extension in house, the only part of the system that isn’t working is the outbound calls.

I have confirmed that my sip trunk is registered however when I make outbound calls I am getting the error: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)

Unfortunatley I don’t have the entire debug log, and will be posting that shortly but didn’t know if I could get a direction in which to check with this information. Here is the registry
Host dnsmgr Username Refresh State Reg.Time
198.58.42.157:5060 N sip0000001_e 105 Registered Thu, 13 Jul 2017 09:42:50
1 SIP registrations.

and my 'sip show peers list: NOTE: The extension I’m testing from is 100 and 151
Name/username Host Dyn Forcerport Comedia ACL Port Status Description
100/100 192.168.17.111 D Yes Yes A 5062 OK (20 ms)
101/101 192.168.17.88 D Yes Yes A 5062 OK (71 ms)
102 (Unspecified) D Yes Yes A 0 UNKNOWN
103/103 192.168.17.54 D Yes Yes A 5062 OK (149 ms)
104/104 192.168.17.77 D Yes Yes A 5062 OK (46 ms)
105 (Unspecified) D Yes Yes A 0 UNKNOWN
106/106 192.168.17.91 D Yes Yes A 5062 OK (21 ms)
107/107 192.168.17.93 D Yes Yes A 5062 OK (27 ms)
108/108 192.168.17.58 D Yes Yes A 5062 OK (31 ms)
109 (Unspecified) D Yes Yes A 0 UNKNOWN
110/110 192.168.17.52 D Yes Yes A 5062 OK (71 ms)
111/111 192.168.17.75 D Yes Yes A 5062 OK (71 ms)
112/112 192.168.17.86 D Yes Yes A 5062 OK (85 ms)
113/113 192.168.17.97 D Yes Yes A 5062 OK (78 ms)
114/114 192.168.17.106 D Yes Yes A 5062 OK (20 ms)
115/115 192.168.17.73 D Yes Yes A 5062 OK (82 ms)
116/116 192.168.17.79 D Yes Yes A 5062 OK (40 ms)
117/117 192.168.17.59 D Yes Yes A 5062 OK (102 ms)
118/118 192.168.17.69 D Yes Yes A 5062 OK (25 ms)
119/119 192.168.17.94 D Yes Yes A 5062 OK (39 ms)
120/120 192.168.17.64 D Yes Yes A 5062 OK (82 ms)
121/121 192.168.17.71 D Yes Yes A 5062 OK (90 ms)
122 (Unspecified) D Yes Yes A 0 UNKNOWN
124/124 192.168.17.103 D Yes Yes A 5062 OK (81 ms)
125/125 192.168.17.92 D Yes Yes A 5062 OK (80 ms)
126/126 192.168.17.85 D Yes Yes A 5062 OK (71 ms)
127/127 192.168.17.90 D Yes Yes A 5062 OK (228 ms)
128/128 192.168.17.113 D Yes Yes A 5062 OK (71 ms)
129/129 192.168.17.81 D Yes Yes A 5062 OK (151 ms)
130/130 192.168.17.98 D Yes Yes A 5062 OK (81 ms)
131/131 192.168.17.87 D Yes Yes A 5062 OK (81 ms)
132/132 192.168.17.83 D Yes Yes A 5062 OK (78 ms)
133/133 192.168.17.66 D Yes Yes A 5062 OK (21 ms)
134 (Unspecified) D Yes Yes A 0 UNKNOWN
135/135 192.168.17.68 D Yes Yes A 5062 OK (25 ms)
136 (Unspecified) D Yes Yes A 0 UNKNOWN
138 (Unspecified) D Yes Yes A 0 UNKNOWN
140 (Unspecified) D Yes Yes A 0 UNKNOWN
143/143 192.168.17.95 D Yes Yes A 5062 OK (70 ms)
144/144 192.168.17.53 D Yes Yes A 5062 OK (81 ms)
145/145 192.168.17.80 D Yes Yes A 5062 OK (140 ms)
146/146 192.168.17.72 D Yes Yes A 5062 OK (78 ms)
147/147 192.168.17.62 D Yes Yes A 5062 OK (20 ms)
148/148 192.168.17.76 D Yes Yes A 5062 OK (75 ms)
149/149 192.168.17.65 D Yes Yes A 5062 OK (21 ms)
150/150 192.168.17.67 D Yes Yes A 5062 OK (22 ms)
152/152 192.168.17.55 D Yes Yes A 5062 OK (22 ms)
153/153 192.168.17.89 D Yes Yes A 5062 OK (36 ms)
154/154 192.168.17.63 D Yes Yes A 5062 OK (25 ms)
155 (Unspecified) D Yes Yes A 0 UNKNOWN
156/156 192.168.17.96 D Yes Yes A 5062 OK (19 ms)
157/157 192.168.17.51 D Yes Yes A 5062 OK (29 ms)
158/158 192.168.17.50 D Yes Yes A 5062 OK (28 ms)
777 (Unspecified) D Yes Yes A 0 UNKNOWN
CoredialSIP/sip0000001_in (Unspecified) No No 0 UNKNOWN
sip0000001_initech/sip000 (Unspecified) No No 0 UNKNOWN

cynjut · July 13, 2017, 3:13pm

These would be your outbound trunks and neither of them is connecting. I’m not clear on how incoming calls could be working with both of your ITSP connections “unspecified”.

We need more information about these - trunk configs, etc.

johnnolaniii · July 13, 2017, 3:16pm

I thought those two lines would have something to do with it, but it is showing the trunk as resgistered in 'sip show registry"

Here is my sip config
Trunk Name: CoredialSIP
Peer Details:
username=xxxxxx
fromuser=xxxxx
secret=xxxxxx
host=sip.east.sipregistration.com
type=peer
qualify=no&yes
nat=no
context=from-trunk
insecure=invite
trustrpid=yes
sendrpid=yes
directmedia=no
keepalive=45
dtmfmode=rfc2833
disallow=all
allow=ulaw,alaw,gsm,g726
local networks=192.168.17.0/255.255.255.0

User Context: sip0000001_initech
host=sip.east.sipregistration.com
username=xxxxxx
secret=xxxxxx
qualify=no
type=peer
nat=no
context=from-trunk
insecure=invite
keepalive=45
dtmfmode=rfc2833
disallow=all
allow=ulaw,alaw,gsm,g726

Thank you SO much for any help, I’m beating my head against a wall at this point!

cynjut · July 13, 2017, 3:18pm

Edit your usernames and passwords

johnnolaniii · July 13, 2017, 3:29pm

Thank you…big miss on my part there.

johnnolaniii · July 13, 2017, 3:45pm

Wait, you meant just to edit the usernames and passwords out of my post, not that my problem lies in the usernames and passwords, right?

johnnolaniii · July 13, 2017, 3:58pm

Ok, so I see somehow the sip show registry has the trunk registered but it’s showing as unspecified in Peers. That is undoubtedly my issue. I’m not sure where to go now though as the usual registration method doesn’t seem to be working, my provider shows the trunk as registered and I’m able to get incoming calls. Does anyone have any instruction on how to register this trunk with the PBX in this situation?