Can't make outbound calls

When i dial my cell phone there is no sound on the sip phone and when i pick up from my cell there is no sound at all and after few seconds it disconnects me this is the log i got

[2013-03-31 21:24:35] VERBOSE[1905] netsock2.c: == Using SIP RTP TOS bits 184
[2013-03-31 21:24:35] VERBOSE[1905] netsock2.c: == Using SIP RTP CoS mark 5
[2013-03-31 21:24:35] VERBOSE[5591] pbx.c: – Executing [[email protected]:1] ResetCDR(“SIP/204-0000001f”, “”) in new stack
[2013-03-31 21:24:35] VERBOSE[5591] pbx.c: – Executing [[email protected]:2] NoCDR(“SIP/204-0000001f”, “”) in new stack
[2013-03-31 21:24:35] VERBOSE[5591] pbx.c: – Executing [[email protected]:3] Progress(“SIP/204-0000001f”, “”) in new stack
[2013-03-31 21:24:35] VERBOSE[5591] pbx.c: – Executing [[email protected]:4] Wait(“SIP/204-0000001f”, “1”) in new stack
[2013-03-31 21:24:36] VERBOSE[5591] pbx.c: == Spawn extension (from-internal, 91630xxxxxxx, 4) exited non-zero on ‘SIP/204-0000001f’
[2013-03-31 21:24:36] VERBOSE[5591] pbx.c: – Executing [[email protected]:1] Hangup(“SIP/204-0000001f”, “”) in new stack
[2013-03-31 21:24:36] VERBOSE[5591] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/204-0000001f’
[2013-03-31 21:24:44] VERBOSE[1905] netsock2.c: == Using SIP RTP TOS bits 184
[2013-03-31 21:24:44] VERBOSE[1905] netsock2.c: == Using SIP RTP CoS mark 5
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] Macro(“SIP/204-00000020”, “user-callerid,LIMIT,”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] Set(“SIP/204-00000020”, “AMPUSER=204”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:2] GotoIf(“SIP/204-00000020”, “0?report”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] ExecIf(“SIP/204-00000020”, “1?Set(REALCALLERIDNUM=204)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:4] Set(“SIP/204-00000020”, “AMPUSER=204”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:5] Set(“SIP/204-00000020”, “AMPUSERCIDNAME=Marko Trpeski”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:6] GotoIf(“SIP/204-00000020”, “0?report”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:7] Set(“SIP/204-00000020”, “AMPUSERCID=204”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:8] Set(“SIP/204-00000020”, “CALLERID(all)=“Marko Trpeski” <204>”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:9] GotoIf(“SIP/204-00000020”, “0?limit”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:10] ExecIf(“SIP/204-00000020”, “1?Set(GROUP(concurrency_limit)=204)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:11] ExecIf(“SIP/204-00000020”, “0?Set(CHANNEL(language)=)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:12] GosubIf(“SIP/204-00000020”, “7?sub-ccss,s,1(from-internal,1630xxxxxxx)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] ExecIf(“SIP/204-00000020”, “0?Return()”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:2] Set(“SIP/204-00000020”, “CCSS_SETUP=TRUE”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] GosubIf(“SIP/204-00000020”, “0?monitor_config,1(from-internal,1630xxxxxxx):monitor_default,1(from-internal,1630xxxxxxx)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] GotoIf(“SIP/204-00000020”, “0?is_exten”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [monitor_de[email protected]:2] StackPop(“SIP/204-00000020”, “”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] Return(“SIP/204-00000020”, “FALSE”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:13] GotoIf(“SIP/204-00000020”, “1?continue”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Goto (macro-user-callerid,s,26)
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:26] Set(“SIP/204-00000020”, “CALLERID(number)=204”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:27] Set(“SIP/204-00000020”, “CALLERID(name)=Marko Trpeski”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:28] Set(“SIP/204-00000020”, “CHANNEL(language)=en”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:2] Set(“SIP/204-00000020”, “MOHCLASS=default”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] Set(“SIP/204-00000020”, “_NODEST=”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:4] Gosub(“SIP/204-00000020”, “sub-record-check,s,1(out,1630xxxxxxx,)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] GotoIf(“SIP/204-00000020”, “1?check”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Goto (sub-record-check,s,6)
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:6] Set(“SIP/204-00000020”, “__MON_FMT=gsm”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:7] GotoIf(“SIP/204-00000020”, “1?next”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Goto (sub-record-check,s,10)
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:10] ExecIf(“SIP/204-00000020”, “0?Return()”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:11] GotoIf(“SIP/204-00000020”, “0?out,1”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:12] Set(“SIP/204-00000020”, “__REC_STATUS=INITIALIZED”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:13] ExecIf(“SIP/204-00000020”, “0?Set(__REC_POLICY_MODE=)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:14] Set(“SIP/204-00000020”, “NOW=1364783084”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:15] Set(“SIP/204-00000020”, “__DAY=31”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:16] Set(“SIP/204-00000020”, “__MONTH=03”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:17] Set(“SIP/204-00000020”, “__YEAR=2013”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:18] Set(“SIP/204-00000020”, “__TIMESTR=20130331-212444”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:19] Set(“SIP/204-00000020”, “__FROMEXTEN=204”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:20] Set(“SIP/204-00000020”, “__CALLFILENAME=out-1630xxxxxxx-204-20130331-212444-1364783084.40”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:21] Goto(“SIP/204-00000020”, “out,1”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Goto (sub-record-check,out,1)
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] ExecIf(“SIP/204-00000020”, “1?Set(__REC_POLICY_MODE=dontcare)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:2] GosubIf(“SIP/204-00000020”, “0?record,1(exten,1630xxxxxxx,204)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] Return(“SIP/204-00000020”, “”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:5] Macro(“SIP/204-00000020”, “dialout-trunk,2,1630xxxxxxx,”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] Set(“SIP/204-00000020”, “DIAL_TRUNK=2”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:2] GosubIf(“SIP/204-00000020”, “0?sub-pincheck,s,1()”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] GotoIf(“SIP/204-00000020”, “0?disabletrunk,1”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:4] Set(“SIP/204-00000020”, “DIAL_NUMBER=1630xxxxxxx”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:5] Set(“SIP/204-00000020”, “DIAL_TRUNK_OPTIONS=tr”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:6] Set(“SIP/204-00000020”, “OUTBOUND_GROUP=OUT_2”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:7] GotoIf(“SIP/204-00000020”, “1?nomax”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Goto (macro-dialout-trunk,s,9)
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:9] GotoIf(“SIP/204-00000020”, “0?skipoutcid”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:10] Set(“SIP/204-00000020”, “DIAL_TRUNK_OPTIONS=”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:11] Macro(“SIP/204-00000020”, “outbound-callerid,2”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] ExecIf(“SIP/204-00000020”, “0?Set(CALLERPRES()=)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:2] ExecIf(“SIP/204-00000020”, “0?Set(REALCALLERIDNUM=204)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] GotoIf(“SIP/204-00000020”, “1?normcid”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Goto (macro-outbound-callerid,s,6)
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:6] Set(“SIP/204-00000020”, “USEROUTCID=”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:7] Set(“SIP/204-00000020”, “EMERGENCYCID=”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:8] Set(“SIP/204-00000020”, “TRUNKOUTCID=7087464448”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:9] GotoIf(“SIP/204-00000020”, “1?trunkcid”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Goto (macro-outbound-callerid,s,12)
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:12] ExecIf(“SIP/204-00000020”, “1?Set(CALLERID(all)=7087464448)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:13] ExecIf(“SIP/204-00000020”, “0?Set(CALLERID(all)=)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:14] ExecIf(“SIP/204-00000020”, “0?Set(CALLERID(all)=)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:15] ExecIf(“SIP/204-00000020”, “0?Set(CALLERPRES()=prohib_passed_screen)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:12] GosubIf(“SIP/204-00000020”, “0?sub-flp-2,s,1()”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:13] Set(“SIP/204-00000020”, “OUTNUM=1630xxxxxxx”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:14] Set(“SIP/204-00000020”, “custom=SIP/vitel-outbound”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:15] ExecIf(“SIP/204-00000020”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default))”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:16] ExecIf(“SIP/204-00000020”, “0?Set(DIAL_TRUNK_OPTIONS=M(confirm))”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:17] Macro(“SIP/204-00000020”, “dialout-trunk-predial-hook,”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] MacroExit(“SIP/204-00000020”, “”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:18] GotoIf(“SIP/204-00000020”, “0?bypass,1”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:19] ExecIf(“SIP/204-00000020”, “1?Set(CONNECTEDLINE(num,i)=1630xxxxxxx)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:20] ExecIf(“SIP/204-00000020”, “1?Set(CONNECTEDLINE(name,i)=CID:7087464448)”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:21] GotoIf(“SIP/204-00000020”, “0?customtrunk”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] pbx.c: – Executing [[email protected]:22] Dial(“SIP/204-00000020”, “SIP/vitel-outbound/1630xxxxxxx,300,”) in new stack
[2013-03-31 21:24:44] VERBOSE[5603] netsock2.c: == Using SIP RTP TOS bits 184
[2013-03-31 21:24:44] VERBOSE[5603] netsock2.c: == Using SIP RTP CoS mark 5
[2013-03-31 21:24:44] VERBOSE[5603] app_dial.c: – Called SIP/vitel-outbound/1630xxxxxxx
[2013-03-31 21:24:46] VERBOSE[5603] app_dial.c: – SIP/vitel-outbound-00000021 is making progress passing it to SIP/204-00000020
[2013-03-31 21:24:46] VERBOSE[5603] app_dial.c: – SIP/vitel-outbound-00000021 answered SIP/204-00000020
[2013-03-31 21:24:52] WARNING[1905] chan_sip.c: Retransmission timeout reached on transmission [email protected] for seqno 57821 (Critical Response) – See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
Packet timed out after 6400ms with no response
[2013-03-31 21:24:52] WARNING[1905] chan_sip.c: Hanging up call [email protected] - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions).
[2013-03-31 21:24:52] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] Macro(“SIP/204-00000020”, “hangupcall,”) in new stack
[2013-03-31 21:24:52] VERBOSE[5603] pbx.c: – Executing [[email protected]:1] GotoIf(“SIP/204-00000020”, “1?theend”) in new stack
[2013-03-31 21:24:52] VERBOSE[5603] pbx.c: – Goto (macro-hangupcall,s,3)
[2013-03-31 21:24:52] VERBOSE[5603] pbx.c: – Executing [[email protected]:3] ExecIf(“SIP/204-00000020”, “0?Set(CDR(recordingfile)=)”) in new stack
[2013-03-31 21:24:52] VERBOSE[5603] pbx.c: – Executing [[email protected]:4] Hangup(“SIP/204-00000020”, “”) in new stack
[2013-03-31 21:24:52] VERBOSE[5603] app_macro.c: == Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/204-00000020’ in macro ‘hangupcall’
[2013-03-31 21:24:52] VERBOSE[5603] features.c: == Spawn extension (macro-dialout-trunk, h, 1) exited non-zero on ‘SIP/204-00000020’
[2013-03-31 21:24:52] VERBOSE[5603] app_macro.c: == Spawn extension (macro-dialout-trunk, s, 22) exited non-zero on ‘SIP/204-00000020’ in macro ‘dialout-trunk’
[2013-03-31 21:24:52] VERBOSE[5603] pbx.c: == Spawn extension (from-internal, 1630xxxxxxx, 5) exited non-zero on ‘SIP/204-00000020’

Your network is configured wrong. Probably a NAT problem. That’s why you have no audio.

Thanks i fixed it :slight_smile: