Can't make outbound calls to particular numbers

General Help
1

Hi all, I am able to make outbound calls to most numbers, but I am having trouble making calls to 03XXXXXXXX number. I checked the dial patterns in my Outbound Route settings, but I have XXXXXXXXXX for 10 digit numbers. This setting allows me to call 04XXXXXXXX mobile numbers, and 02XXXXXXXX landline numbers. 03XXXXXXXX is a landline number, the 03 prefix is for another state.

Below is a log of a call I made:

 -- Called SIP/mvoice-gong/03XXXXXXXX
  == Everyone is busy/congested at this time (1:0/0/1)
    -- Executing [[email protected]:23] NoOp("SIP/118-00000a1f", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1") in new stack
    -- Executing [[email protected]:24] GotoIf("SIP/118-00000a1f", "0?continue,1:s-CHANUNAVAIL,1") in new stack
    -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
    -- Executing [[email protected]:1] Set("SIP/118-00000a1f", "RC=1") in new stack
    -- Executing [[email protected]:2] Goto("SIP/118-00000a1f", "1,1") in new stack
    -- Goto (macro-dialout-trunk,1,1)
    -- Executing [[email protected]:1] Goto("SIP/118-00000a1f", "continue,1") in new stack
    -- Goto (macro-dialout-trunk,continue,1)
    -- Executing [[email protected]:1] NoOp("SIP/118-00000a1f", "TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 1 - failing through to other trunks") in new stack
    -- Executing [[email protected]:2] Set("SIP/118-00000a1f", "CALLERID(number)=118") in new stack
    -- Executing [[email protected]:8] Macro("SIP/118-00000a1f", "outisbusy,") in new stack
    -- Executing [[email protected]:1] Progress("SIP/118-00000a1f", "") in new stack
    -- Executing [[email protected]:2] GotoIf("SIP/118-00000a1f", "0?emergency,1") in new stack
    -- Executing [[email protected]:3] GotoIf("SIP/118-00000a1f", "0?intracompany,1") in new stack
    -- Executing [[email protected]:4] Playback("SIP/118-00000a1f", "all-circuits-busy-now&pls-try-call-later, noanswer") in new stack
    -- <SIP/118-00000a1f> Playing 'all-circuits-busy-now.alaw' (language 'en')
       > 0x7faa489d9000 -- Probation passed - setting RTP source address to 192.168.1.135:16460
    -- <SIP/118-00000a1f> Playing 'pls-try-call-later.ulaw' (language 'en')
  == Spawn extension (macro-outisbusy, s, 4) exited non-zero on 'SIP/118-00000a1f' in macro 'outisbusy'
  == Spawn extension (test, 03XXXXXXXX, 8) exited non-zero on 'SIP/118-00000a1f'
  == Extension Changed 118[ext-local] new state Idle for Notify User 105
    -- Executing [[email protected]:1] Macro("SIP/118-00000a1f", "hangupcall,") in new stack
  == Extension Changed 118[ext-local] new state Idle for Notify User 111
    -- Executing [[email protected]:1] GotoIf("SIP/118-00000a1f", "1?theend") in new stack
  == Extension Changed 118[ext-local] new state Idle for Notify User 100
    -- Goto (macro-hangupcall,s,3)
    -- Executing [[email protected]:3] ExecIf("SIP/118-00000a1f", "0?Set(CDR(recordingfile)=)") in new stack
    -- Executing [[email protected]:4] Hangup("SIP/118-00000a1f", "") in new stack
  == Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/118-00000a1f' in macro 'hangupcall'
  == Spawn extension (test, h, 1) exited non-zero on 'SIP/118-00000a1f'

Below is my Trunk settings:

username=XXXXXX
type=peer
secret=********
host=example.com
fromuser=XXXXXX
authuser=XXXXXX
insecure=very

2

so question your mvoice-gong trunk dialing “03XXXXXXXX”, for any needed translations to allow the call to complete, currently the carrier is rejecting that dialstring.

3

Sorry I am pretty new this. Not quite sure what you mean by questioning the trunk for translations.

4

Hangup cause 1

See http://wiki.freepbx.org/display/TROUB/Hangup+Cause+Codes

5

Feel free to close this. The number was intermittently bad, so the people had their phone disconnected, and then reconnected. Upon testing with a mobile phone it worked, it has been off since I have been trying to call with freepbx.

Thanks everyone.

6

This topic is now closed. New replies are no longer allowed.