Can't logout for hot desking


#1

Users are unable to logout when hot desking. An error message says Logout is not allowed. Kindly enable hot desk Emergency CID for the for the extension and MAC. I have the MAC listed under a Hot desk Emergency CID. Is there is an extension specific setting? Logout worked a few weeks ago.


(Kapil Gupta) #2

Are you using D series phones with DPMA enabled? If yes then please configure emergency CID for all the D series phones extensions configured in extension mapping and give try. thanks.


#3

Sorry. S705’s. I did add the MAC of my test phone in Hot Desk Emergency CIDs.


(Kapil Gupta) #4

Okay. As you are using commercial module so please raise commercial module support ticket, will try to take a look asap. Thanks.


(Kapil Gupta) #5

just fyi - raised https://issues.freepbx.org/browse/FREEPBX-22770 to track this issue. thanks.


(system) closed #6

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