Hello,
I am having a very strange behavior to execute call transfers
blind and attended.
I added “tT” in dialog options in General settings
I try to transfer a call initiated with BOL SIPPhone.
When I use the dedicated transfer button, it works fine.
When I press “##” most of the time it has no effect,
if I press many “#####” some rare time I hear “transfer”.
In file “features.conf” I replace “##” with “#” and this
way it works much better and I can blind transfer calls.
But I am afraid one “#” will interfere with other IVR
encoutered, therefore I would rather use the default
double #.
I also tried to enable “*2” in file “features.conf” to
use attended transfer calls. When I press “*2” it has
no effect. I also tried to change to “#2”, same result,
I mean no effect.
Any help would be very appreciated.
Phil Ten