Cant dial an especific extension , app blackhole hang up

Hi people i am trying to dial an extension inside of my pbx , but when i dial to it or some one frome outside call my number and dial the extension this one doesn’t even rings , or shows a unavailable message , what does this mean? , in the log file im seeing some kind of function where the call is redirected, this one is the black hole app , this is my log … thanks

rasterisk -vvvvv | grep -A 9 -b 226
– Executing [[email protected]:1] Goto(“SIP/Claro-00003f34”, “app-blackhole,hangup,1”) in new stack
32136- – Goto (app-blackhole,hangup,1)
– Executing [[email protected]:1] NoOp(“SIP/Claro-00003f34”, “Blackhole Dest: Hangup”) in new stack
– Executing [[email protected]:2] Hangup(“SIP/Claro-00003f34”, “”) in new stack
== Spawn extension (app-blackhole, hangup, 2) exited non-zero on ‘SIP/Claro-00003f34’
– SIP/233-00003f35 answered IAX2/406-71
> 0x7f48250836c0 – Probation passed - setting RTP source address to
– Attempting call on Local/[email protected] for application NoCDR() (Retry 1)
– Executing [[email protected]:1] NoCDR(“Local/[email protected];2”, “”) in new stack
33012- – Executing [[email protected]:2] Set(“Local/[email protected];2”, “TCMAINT=RETURN”) in new stack