Can't activeate a new deployement, nor get 'extension settings page'

http://192.168.0.4/admin/config.php?display=sysadmin&view=activation

(admin->system admin->activation->activate)
leaves me on the same page after clicking ‘activate’.:

System Admin
System Activation

Your machine must be activated to install Commercial Modules. Note that some Free modules are classified as Commercial and require your machine to be activated.
This machine is not currently activated.
Would you like to activate this machine now? More information on Activation is available in the Wiki

also,

http://192.168.0.4/admin/config.php?display=extensionsettings

(system->extention settings)
gives me a blank page.

i’m running FreePBX 12.0.76.2. m y browser is ff v44.0.2

Change your dns to 8.8.8.8 and try it again.

This is a common issue

I think I’m going to have to add a check to make sure you CAN activate before that button appears. I’ve noticed this cropping up quite a few times over the last week 8-(

thanks 4 the suggestion of using 8.8.8.8 as dns.
had no effect either of the 2 issues i mentioned though.
restarted my browser too, but this didn’t help.
using firefox 46.0.1 now. (updated it since the original post.)
this is after i added 8.8.8.8 as the 1st dns via the OS conifg.
when i attempted to alter the dns via sysadmin->dns (http://192.168.0.4/admin/config.php?display=sysadmin&view=dns)
i got
"[FATAL] Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting"

which seems to hint that i have a more basic problem.
i restarted the freepbx/asterisk server, but this also had no effect.

any other suggestions?

tnx,
ams

Log into the console and execute “asterisk -vvvvvr”.

If you can connect that way, the problem is in your Asterisk Manager setup.
If not, your Asterisk isn’t starting and you need to troubleshoot that.

here’s the output of the above command:
ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

Connected to Asterisk 11.19.0 currently running on b307-52-215 (pid = 1782)
[2016-06-01 20:12:30] NOTICE[1919]: acl.c:748 ast_apply_acl: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:12:30] NOTICE[1919]: manager.c:2641 authenticate: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:12:30] NOTICE[1919]: manager.c:2675 authenticate: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:13:07] NOTICE[1943]: acl.c:748 ast_apply_acl: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:13:07] NOTICE[1943]: manager.c:2641 authenticate: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:13:07] NOTICE[1943]: manager.c:2675 authenticate: 127.0.0.1 failed to authenticate as 'admin’
b

here’s some output of various log files:
/var/log/asterisk/freepbx.log:
[[email protected] asterisk]# tail -50 freepbx.log
[2016-Jun-01 20:33:24] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:33:24] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:33:24] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:34:28] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:34:38] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:34:38] [PHP-WARNING] (/var/www/html/admin/modules/conferencespro/functions.inc.php:0) - No license for this product (PBXact) - make sure zend_loader.license_path is properly configured in your ini file!
[2016-Jun-01 20:34:38] [PHP-WARNING] (/var/www/html/admin/modules/conferencespro/functions.inc.php:0) - License check failed!
[2016-Jun-01 20:34:38] [WARNING] (libraries/modulefunctions.legacy.php:7) - Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 52
[2016-Jun-01 20:34:38] [WARNING] (libraries/modulefunctions.legacy.php:7) - Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 61
[2016-Jun-01 20:34:39] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:34:39] [PHP-WARNING] (/var/www/html/admin/modules/conferencespro/functions.inc.php:0) - No license for this product (PBXact) - make sure zend_loader.license_path is properly configured in your ini file!
[2016-Jun-01 20:34:39] [PHP-WARNING] (/var/www/html/admin/modules/conferencespro/functions.inc.php:0) - License check failed!
[2016-Jun-01 20:34:39] [WARNING] (libraries/modulefunctions.legacy.php:7) - Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 52
[2016-Jun-01 20:34:39] [WARNING] (libraries/modulefunctions.legacy.php:7) - Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 61
[2016-Jun-01 20:34:39] [FATAL] (libraries/utility.functions.php:470) - Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting
[2016-Jun-01 20:34:39] [CRITICAL] (BMO/Notifications.class.php:493) - [NOTIFICATION]-[freepbx]-[RCONFFAIL] - retrieve_conf failed, config not applied (Reload failed because retrieve_conf encountered an error: 1)
[2016-Jun-01 20:34:39] [INFO] (bin/module_admin:27) - Error(s) have occured, the following is the retrieve_conf output:
[2016-Jun-01 20:34:39] [INFO] (bin/module_admin:30) - exit: 1
[2016-Jun-01 20:34:39] [INFO] (bin/module_admin:30) - [FATAL] Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting
[2016-Jun-01 20:35:10] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:35:20] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:36:09] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:37:06] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:38:05] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:39:23] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:40:19] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:41:09] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:42:17] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:43:07] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:43:36] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:43:36] [PHP-WARNING] (/var/www/html/admin/modules/conferencespro/functions.inc.php:0) - No license for this product (PBXact) - make sure zend_loader.license_path is properly configured in your ini file!
[2016-Jun-01 20:43:36] [PHP-WARNING] (/var/www/html/admin/modules/conferencespro/functions.inc.php:0) - License check failed!
[2016-Jun-01 20:43:36] [WARNING] (libraries/modulefunctions.legacy.php:7) - Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 52
[2016-Jun-01 20:43:36] [WARNING] (libraries/modulefunctions.legacy.php:7) - Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 61
[2016-Jun-01 20:43:36] [ERROR] (BMO/Notifications.class.php:493) - [NOTIFICATION]-[freepbx]-[modules_disabled] - You have a disabled module (The following modules are disabled because they need to be upgraded:
ucpnode

You should go to the module admin page to fix these.)
[2016-Jun-01 20:44:07] [CRITICAL] (admin/bootstrap.php:139) - Connection attmempt to AMI failed
[2016-Jun-01 20:44:56] [PHP-WARNING] (/var/www/html/admin/libraries/BMO/PKCS.class.php:0) - in_array() expects parameter 2 to be array, boolean given
[2016-Jun-01 20:44:56] [PHP-WARNING] (/var/www/html/admin/libraries/BMO/OOBE.class.php:0) - Invalid argument supplied for foreach()
[2016-Jun-01 20:44:56] [PHP-NOTICE] (/var/www/html/admin/modules/sysadmin/page.sysadmin.php:0) - Undefined index: deploy_type
[2016-Jun-01 20:44:56] [PHP-NOTICE] (/var/www/html/admin/modules/sysadmin/page.sysadmin.php:0) - Undefined index: deploy_type
[2016-Jun-01 20:44:56] [PHP-NOTICE] (/var/www/html/admin/modules/sysadmin/views/rnav.php:0) - Undefined index: deploy_type
[2016-Jun-01 20:44:56] [PHP-NOTICE] (/var/www/html/admin/modules/sysadmin/views/rnav.php:0) - Undefined index: deploy_type
[2016-Jun-01 20:44:56] [PHP-NOTICE] (/var/www/html/admin/modules/sysadmin/views/rnav.php:0) - Undefined index: deploy_type
[2016-Jun-01 20:44:57] [PHP-WARNING] (/var/www/html/admin/modules/sysadmin/views/index.php:0) - Invalid argument supplied for foreach()
[2016-Jun-01 20:44:57] [WARNING] (libraries/modulefunctions.legacy.php:7) - Depreciated Function module_getinfo detected in /var/www/html/admin/libraries/featurecodes.functions.php on line 42
[2016-Jun-01 20:44:57] [PHP-NOTICE] (/var/www/html/admin/views/footer_content.php:0) - Undefined index: deploymentid
[2016-Jun-01 20:44:57] [PHP-NO

]# tail -50 full
[2016-06-01 20:34:38] NOTICE[2348] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:34:38] NOTICE[2348] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:35:09] NOTICE[2377] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:35:09] NOTICE[2377] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:35:09] NOTICE[2377] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:35:19] NOTICE[2384] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:35:19] NOTICE[2384] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:35:19] NOTICE[2384] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:36:08] NOTICE[2500] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:36:08] NOTICE[2500] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:36:08] NOTICE[2500] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:37:05] NOTICE[2506] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:37:05] NOTICE[2506] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:37:05] NOTICE[2506] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:38:04] NOTICE[2534] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:38:04] NOTICE[2534] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:38:04] NOTICE[2534] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:39:22] NOTICE[2563] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:39:22] NOTICE[2563] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:39:22] NOTICE[2563] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:40:18] NOTICE[2588] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:40:18] NOTICE[2588] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:40:18] NOTICE[2588] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:41:08] NOTICE[2614] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:41:08] NOTICE[2614] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:41:08] NOTICE[2614] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:42:16] NOTICE[2638] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:42:16] NOTICE[2638] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:42:16] NOTICE[2638] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:43:06] NOTICE[2662] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:43:06] NOTICE[2662] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:43:06] NOTICE[2662] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:43:35] NOTICE[2669] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:43:35] NOTICE[2669] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:43:35] NOTICE[2669] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:44:06] NOTICE[2712] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:44:06] NOTICE[2712] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:44:06] NOTICE[2712] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:45:18] NOTICE[2746] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:45:18] NOTICE[2746] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:45:18] NOTICE[2746] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:46:19] NOTICE[2770] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:46:19] NOTICE[2770] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:46:19] NOTICE[2770] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:47:03] NOTICE[2794] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:47:03] NOTICE[2794] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:47:03] NOTICE[2794] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[2016-06-01 20:48:17] NOTICE[2800] acl.c: Manager User ACL: Rejecting ‘127.0.0.1’ due to a failure to pass ACL ‘(BASELINE)’
[2016-06-01 20:48:17] NOTICE[2800] manager.c: 127.0.0.1 failed to pass IP ACL as ‘admin’
[2016-06-01 20:48:17] NOTICE[2800] manager.c: 127.0.0.1 failed to authenticate as ‘admin’
[[email protected] asterisk]#

You can connect that way, and the first six lines of the output tell you why you are having problems connecting to the server. At some point, you (or someone like you) removed the ability of the “admin” user in User Manager to connect from ‘127.0.0.1’.

There are several files in /etc/asterisk called “*manager*conf”. Look through those and find the “[admin]” entry. There should be one or more “permit” entries, as well as one or more “deny” entries.

If you find the file and it doesn’t say “Don’t mess with this file because FreePBX overwrites it” you can add a permit line to include 127.0.0.1. If it does say that, don’t use 'fwconsole reload" to restart the system - it will recreate the file you just changed and you’ll be back at square one.

Off hand, I’d guess that someone decided to change the permit line for the admin user to the local network address instead of adding another entry.

Once you get done editing the file (and only this one time) reload the config files (I think there’s a reload command in the Asterisk CLI - I don’t use it) and connect via the GUI. Go into the Administrators tab and set up the permit list so that “admin” is allowed from 127.0.0.1. Save and apply the changes and you should still be able to connect.

TNX CYNJUT !
that was a breeze. no comment about "don’t edit this file…"
i did the edit, rebooted the server and now, all the items in every menu are highlighted.
now starts the real work.

tnx again,
ams