I purchased System Admin Pro 2 days ago. When I try to update the activation for my deployment number, the connection times out. The system worked fine last week when I purchased a different module. It behaves as if a server is off-line.
Called Sangoma and was told to submit a bug report, which I did. The email response to the bug report said that was not the correct procedure. Submit a commercial ticket instead. I tried but the web site does not recognize my deployment ID and won’t process the ticket.
I’m stuck. Many thanks in advance for any thoughts on how I should proceed?