Cannot start isymphony v3 on SNG7

Distro Discussion & Help
1

Hi Guys,

I am getting errors starting iSymphonyV3 Server in my upgraded server.
PBX Firmware:12.7.4-1712-2.sng7
PBX Service Pack:1.0.0.0
FreePBX 14.0.1.24

Here is what is in the debug option in the iSymphony module admin page under the Admin menu. In the options, it says
Connected: NO

I see a few errors in the log, but I don’t really know what they mean.
Failed to lookup core server id

Any help would be appreciated. Thank you.

Main Log
(04 Jan 2018 22:08:33)-[DEBUG]: Starting CXPanel module
(04 Jan 2018 22:08:33)-[DEBUG]: Checking manager connection
(04 Jan 2018 22:08:33)-[DEBUG]: Agent login context: from-queue
(04 Jan 2018 22:08:33)-[DEBUG]: Agent interface type: peer
(04 Jan 2018 22:08:33)-[DEBUG]: Parking lot timeout: 200
(04 Jan 2018 22:08:33)-[DEBUG]: Creating contexts ContextPrefix:c-x-3-operator-panel VariablePrefix:XMLNamespace
(04 Jan 2018 22:08:33)-[DEBUG]: Executing modify.php
(04 Jan 2018 22:08:33)-[DEBUG]: Total Running Time:0.0044081211090088s

Modify Log
(04 Jan 2018 22:08:34)-[DEBUG]: Starting modify script
(04 Jan 2018 22:08:34)-[DEBUG]: Synchronizing database
(04 Jan 2018 22:08:34)-[DEBUG]: Agent interface type: peer
(04 Jan 2018 22:08:34)-[DEBUG]: Agent login context: from-queue
(04 Jan 2018 22:08:34)-[DEBUG]: Starting REST connection to http://localhost:58080/communication_manager/api/resource/
(04 Jan 2018 22:08:34)-[DEBUG]: Checking core server FalaFala
(04 Jan 2018 22:08:34)-[ERROR]: Failed to check for core server
exception ‘CXPest_UnknownResponse’ in /var/www/html/admin/modules/cxpanel/lib/CXPest.php:301
Stack trace:
#0 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(238): CXPest->checkLastResponseForError()
#1 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(65): CXPest->doRequest(Resource id #306)
#2 /var/www/html/admin/modules/cxpanel/modify.php(300): CXPest->get(‘server/coreServ…’)
#3 /var/www/html/admin/modules/cxpanel/modify.php(114): check_core_server()
#4 {main}
(04 Jan 2018 22:08:34)-[DEBUG]: Looking up core server id for slug FalaFala
(04 Jan 2018 22:08:34)-[ERROR]: Failed to lookup core server id
exception ‘CXPest_UnknownResponse’ in /var/www/html/admin/modules/cxpanel/lib/CXPest.php:301
Stack trace:
#0 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(238): CXPest->checkLastResponseForError()
#1 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(65): CXPest->doRequest(Resource id #307)
#2 /var/www/html/admin/modules/cxpanel/modify.php(278): CXPest->get(‘server/coreServ…’)
#3 /var/www/html/admin/modules/cxpanel/modify.php(117): get_core_server_id()
#4 {main}

2

I get the same thing here.

Main log:
(07 Jan 2018 21:06:38)-[DEBUG]: Starting CXPanel module
(07 Jan 2018 21:06:38)-[DEBUG]: Checking manager connection
(07 Jan 2018 21:06:38)-[DEBUG]: Creating manager connection
(07 Jan 2018 21:06:38)-[DEBUG]: Agent login context: from-queue
(07 Jan 2018 21:06:38)-[DEBUG]: Agent interface type: peer
(07 Jan 2018 21:06:38)-[DEBUG]: Parking lot timeout: 200
(07 Jan 2018 21:06:38)-[DEBUG]: Creating contexts ContextPrefix:c-x-3-operator-panel VariablePrefix:XMLNamespace
(07 Jan 2018 21:06:38)-[DEBUG]: Executing modify.php
(07 Jan 2018 21:06:38)-[DEBUG]: Total Running Time:0.0047008991241455s

Modify Log:
(07 Jan 2018 21:06:38)-[DEBUG]: Starting modify script
(07 Jan 2018 21:06:38)-[DEBUG]: Synchronizing database
(07 Jan 2018 21:06:38)-[DEBUG]: Agent interface type: peer
(07 Jan 2018 21:06:38)-[DEBUG]: Agent login context: from-queue
(07 Jan 2018 21:06:38)-[DEBUG]: Starting REST connection to http://localhost:58080/communication_manager/api/resource/
(07 Jan 2018 21:06:38)-[DEBUG]: Checking core server default
(07 Jan 2018 21:06:38)-[ERROR]: Failed to check for core server
exception ‘CXPest_UnknownResponse’ in /var/www/html/admin/modules/cxpanel/lib/CXPest.php:301
Stack trace:
#0 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(238): CXPest->checkLastResponseForError()
#1 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(65): CXPest->doRequest(Resource id #460)
#2 /var/www/html/admin/modules/cxpanel/modify.php(300): CXPest->get(‘server/coreServ…’)
#3 /var/www/html/admin/modules/cxpanel/modify.php(114): check_core_server()
#4 {main}
(07 Jan 2018 21:06:38)-[DEBUG]: Looking up core server id for slug default
(07 Jan 2018 21:06:38)-[ERROR]: Failed to lookup core server id
exception ‘CXPest_UnknownResponse’ in /var/www/html/admin/modules/cxpanel/lib/CXPest.php:301
Stack trace:
#0 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(238): CXPest->checkLastResponseForError()
#1 /var/www/html/admin/modules/cxpanel/lib/CXPest.php(65): CXPest->doRequest(Resource id #461)
#2 /var/www/html/admin/modules/cxpanel/modify.php(278): CXPest->get(‘server/coreServ…’)
#3 /var/www/html/admin/modules/cxpanel/modify.php(117): get_core_server_id()
#4 {main}

3

@mwolf9 Still having this issue. Any ideas?

Thank you.

4

Try re-installing?

5

Over the past few months, the iSymphony guys have made quite a few changes and update - it might be time to get in touch with them directly to see if they can help you install this.

Like DAHDI, iSymphony is included in the distro through an agreement with those folks (@isymphony ) and isn’t really maintained here.

6

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