Cannot Place Calls to cellphone on E1 (All circuits are busy now...)

claudiofranck · December 16, 2019, 12:45am

Hello All:

I have posted previously, problems getting ot get an E1 on a Sangoma card to work.

I am halfway there now, I can receive calls and make local calls.

To explain better, in Panama phones numbers for local calls (PSTN) are 7 digits and they work correctly. Cell phone calls (8 digits starting with a 6) do not go thru I get the message all circuits are busy now. It happens the same with any international calls. They Start with 00 and the country code+phone number

I do not think it is the dial plan because I tried different things and when it does not work I get a message "The call cannot be completed as dialed"nwhn I put a correct dial plan I get the “All circuits are busy now…”, error message.

I am attaching some info on my setup as well as a log file right after a full reboot, two calls to a local number that wnet trhu correclyt (2361111) and one to a cellphone (64501219) right after.

Details:
FreePBX 14.0.13.12 all updates and module updates.

Dialplan:
(Used a . wildcard to make every thing go thru)

DAHDI is OK:

Kind Regards

log.tgz (6.8 KB)

dicko · December 16, 2019, 1:45am

When it comes to PRI , there are a lot of options depending on your carrier, specifically for E1 your TON/NPI settings , if you refer to:-

github.com

asterisk/asterisk/blob/master/configs/samples/chan_dahdi.conf.sample

;
; DAHDI Telephony Configuration file
;
; You need to restart Asterisk to re-configure the DAHDI channel
; CLI> module reload chan_dahdi.so
;      will reload the configuration file, but not all configuration options
;      are re-configured during a reload (signalling, as well as PRI and
;      SS7-related settings cannot be changed on a reload).
;
; This file documents many configuration variables.  Normally unless you know
; what a variable means or that it should be changed, there's no reason to
; un-comment those lines.
;
; Examples below that are commented out (those lines that begin with a ';' but
; no space afterwards) typically show a value that is not the default value,
; but would make sense under certain circumstances. The default values are
; usually sane. Thus you should typically not touch them unless you know what
; they mean or you know you should change them.

[trunkgroups]

This file has been truncated. show original

You will see in the PRI section, references local, national and international prefixes that often need to be specifically set in your dahdi configuration.

claudiofranck · December 18, 2019, 9:13pm

I tried all of them and changed nothing.

I made the changes on the visual interface on the DAHDI settings

Regards

dicko · December 18, 2019, 9:32pm

Guess you’ll have to debug,

pri set debug on span (span number)

Trouble is it will take you a while to ‘read’ it. I suggest you maybe get a local consultant who knows his way around a t-berd

arielgrin · December 18, 2019, 11:15pm

You need to contact your E1 provider and ask them to give you all the technical configuration details of the service you have, including expected dialling patterns.

mattf · December 19, 2019, 3:14pm

^ this. Also, like @dicko said, it’d be good to see the output of ‘pri set debug on span x’ (where x is the span in question) of the same test calls you originally used. I’d also be interested in seeing an inbound cell phone call trace as well (with the pri debug) to see if that gives a clue as to what NPI/TON info is set in that case to try to match it for outbound calls.

system · December 26, 2019, 3:14pm

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.