Hi there! I’ve recently installed FreePBX Distro 3.211.63-6, and I’m having a really strange issue.
I have a SIP trunk with phone number 61234567. Asterisk picks up incoming calls and can make outgoing calls from this number, but after a while, say around 20-25 minutes, it fails and does not answer any calls (you hear a dial tone). It is also impossible to dial out once this happens.
I’ve sieved through the logs and have found some strange error messages:
[2013-04-14 19:46:31] WARNING[1746][C-00000041] chan_sip.c: Received response: “Forbidden” from ‘sip:[email protected];tag=as0c4b5b09’
[2013-04-14 19:46:31] WARNING[1746][C-00000041] chan_sip.c: Received response: “Forbidden” from ‘sip:[email protected];tag=as0c4b5b09’
(I’ve removed the <> tags)
What worries me is the @10.20.16.7 portion of the error message. The SIP server is not 10.20.16.7, which is the IP of my local machine. Rather, it should be voip.singtel.com, or 202.166.85.196.
It used to work fine before, but it’s suddenly not working now. What could be the issue? Could it be my service provider? There was some screw-up (for the lack of a better word) on their end about three weeks ago, and since then it has stopped working. I would like to know if it is a problem on my service provider’s side or my server’s configuration is at fault.
Here are more debug messages I’ve gathered:
[2013-04-13 23:48:18] VERBOSE[2844][C-00000035] app_dial.c: – Called SIP/singtel-1234/90000000
[2013-04-13 23:48:18] VERBOSE[2844][C-00000035] app_dial.c: – Called SIP/singtel-1234/90000000
[2013-04-13 23:48:18] WARNING[1554][C-00000035] chan_sip.c: Received response: “Forbidden” from ‘sip:[email protected];tag=as13474b0d’
[2013-04-13 23:48:18] WARNING[1554][C-00000035] chan_sip.c: Received response: “Forbidden” from ‘sip:[email protected];tag=as13474b0d’
[2013-04-13 23:48:18] VERBOSE[2844][C-00000035] app_dial.c: == Everyone is busy/congested at this time (1:0/0/1)
— SIP read from UDP:202.166.85.196:5060 —
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 219.74.119.249:5060;branch=z9hG4bK7b9c4184;received=119.74.28.254;rport=5060
Call-ID: [email protected]:5060
From: sip:[email protected];tag=as428e402f
To: sip:[email protected];tag=f5815977
CSeq: 103 INVITE
Reason: Q.850;cause=0;text="unknown"
Content-Length: 0
[2013-04-13 23:52:36] VERBOSE[1554] chan_sip.c:
— SIP read from UDP:202.166.85.196:5060 —
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 219.74.119.249:5060;branch=z9hG4bK7b9c4184;received=119.74.28.254;rport=5060
Call-ID: [email protected]:5060
From: sip:[email protected];tag=as428e402f
To: sip:[email protected];tag=f5815977
CSeq: 103 INVITE
Reason: Q.850;cause=0;text="unknown"
Content-Length: 0
[2013-04-13 23:52:36] VERBOSE[1554] chan_sip.c: — (8 headers 0 lines) —
[2013-04-13 23:52:36] VERBOSE[1554] chan_sip.c: — (8 headers 0 lines) —
[2013-04-13 23:52:36] VERBOSE[1554][C-00000039] chan_sip.c: Transmitting (NAT) to 202.166.85.196:5060:
ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 219.74.119.249:5060;branch=z9hG4bK7b9c4184;rport
Max-Forwards: 70
From: sip:[email protected];tag=as428e402f
To: sip:[email protected];tag=f5815977
Contact: sip:[email protected]:5060
Call-ID: [email protected]:5060
CSeq: 103 ACK
User-Agent: FPBX2.11.0beta3(11.3.0)
Content-Length: 0
[2013-04-13 23:52:36] VERBOSE[1554][C-00000039] chan_sip.c: Transmitting (NAT) to 202.166.85.196:5060:
ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 219.74.119.249:5060;branch=z9hG4bK7b9c4184;rport
Max-Forwards: 70
From: sip:[email protected];tag=as428e402f
To: sip:[email protected];tag=f5815977
Contact: sip:[email protected]:5060
Call-ID: [email protected]:5060
CSeq: 103 ACK
User-Agent: FPBX2.11.0beta3(11.3.0)
Content-Length: 0
[2013-04-13 23:52:36] WARNING[1554][C-00000039] chan_sip.c: Received response: “Forbidden” from ‘sip:[email protected];tag=as428e402f’
[2013-04-13 23:52:36] WARNING[1554][C-00000039] chan_sip.c: Received response: “Forbidden” from ‘sip:[email protected];tag=as428e402f’
[2013-04-13 23:52:36] VERBOSE[2891][C-00000039] chan_sip.c: Scheduling destruction of SIP dialog ‘[email protected]:5060’ in 32000 ms (Method: INVITE)
[2013-04-13 23:52:36] VERBOSE[2891][C-00000039] chan_sip.c: Scheduling destruction of SIP dialog ‘[email protected]:5060’ in 32000 ms (Method: INVITE)
[2013-04-13 23:52:36] VERBOSE[2891][C-00000039] app_dial.c: == Everyone is busy/congested at this time (1:0/0/1)
[2013-04-13 23:52:36] VERBOSE[2891][C-00000039] app_dial.c: == Everyone is busy/congested at this time (1:0/0/1)
Thanks!