All users on this PBX are unable to play voicemails from their phones. It shows the voicemails but when you try and play them it displays “cannot display”.
I’ve already checked User Management to make sure they all have permissions to phone apps -> Voicemail and it’s all good.
Asterisk version 13.22.0
FreePBX version 14
Firmware version 12.7.6-1904-1.sng7
Phone Apps version 14.0.11