Running FreePBX 10.13.66-21
I am trying to add an external number to be part of a ring group. I did test adding it directly to the ring group extension list (ex. 5555555555#) and it worked correctly, ringing the incoming call to the external number (my cell phone).
However I cannot add it to the ring group this way because I want to be able to prepend a number to the CallerID number (which I can do via Set CallerID). So I tried adding it to the ring group another way after reading the forums.
I created a Misc Application- Feature code: 701 Destination: Misc Destination. The Misc Destination dial is set to my cell phone (ex. 15555555555).
When I dial 701 from a phone in the office it calls my cell phone, however when I add 701 to the ring group my cell phone doesn’t ring.
I also tried adding a custom extension with FindMe/FollowMe enabled with initial ring time of 0 with my cell phone in the follow-me list (ex. 5555555555#). Again when I dial that extension from an office phone it calls my cell phone. But when I add it to the ring group, the incoming call does not ring to my cell phone.
I’ve tested just about every setting and can’t seem to get it to work.