Can not dial out on SIP trunk

General Help
1

Hi all

I am at wits end at the moment. I can receive calls on my SIP trunk (www.vox.co.za), but can not make a call.
I believe it has something to do with my dialing plan, but am not sure.
Below is audit trail:
– Executing [0832899946@from-internal:1] ResetCDR(“SIP/1001-08c3d088”, “”) in new stack
– Executing [0832899946@from-internal:2] NoCDR(“SIP/1001-08c3d088”, “”) in new stack
– Executing [0832899946@from-internal:3] Wait(“SIP/1001-08c3d088”, “1”) in new stack
– Executing [0832899946@from-internal:4] Playback(“SIP/1001-08c3d088”, “silence/1&cannot-complete-as-dialed&check-number-dial-again|noanswer”) in new stack
– <SIP/1001-08c3d088> Playing ‘silence/1’ (language ‘en’)
– <SIP/1001-08c3d088> Playing ‘cannot-complete-as-dialed’ (language ‘en’)
– <SIP/1001-08c3d088> Playing ‘check-number-dial-again’ (language ‘en’)
– Executing [0832899946@from-internal:5] Wait(“SIP/1001-08c3d088”, “1”) in new stack
– Executing [0832899946@from-internal:6] Congestion(“SIP/1001-08c3d088”, “20”) in new stack
== Spawn extension (from-internal, 0832899946, 6) exited non-zero on ‘SIP/1001-08c3d088’
– Executing [h@from-internal:1] Macro(“SIP/1001-08c3d088”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“SIP/1001-08c3d088”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,4)
– Executing [s@macro-hangupcall:4] GotoIf(“SIP/1001-08c3d088”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,7)
– Executing [s@macro-hangupcall:7] GotoIf(“SIP/1001-08c3d088”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] Hangup(“SIP/1001-08c3d088”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/1001-08c3d088’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1001-08c3d088’

Regards
Morne

2

Can you post your dial plan?

3

Hi jellydog

NXXXXXX
NXXNXXXXXX

Regards
Morne

4

I think it would be helpful if you posted your the outbound context from your extensions.conf (and extensions_additional.conf) from \etc\asterisk directory. Be sure to mask any personal account info.

5

If those are the only dial rules being applied, I don’t think they will match the number you dialed. In your NXXNXXXXXX pattern, the leading “N” will only match digits from 2-9, but the first digit of your dialed number is a zero. Try XXXNXXXXXX.

Jim

6

Hi all

I formatted my server this morning to start the installation again. Will let you know what happens.

Morne