I guessed that it would not be implemented because i would have found it.
Is there a chance to make it with any other programmable way or is there an extension that would support it or any phone console or even a commercial module.
Any information provided will be more than helpful.
I’m trying to replace an old avaya pbx and this feature to monitor multiple lines from extensions is very crucial.
Are you talking about simultaneous calls arriving at the same extension number with call waiting functionality or a phone with several different extensions registered at the same time on the same phone?
I was considering the FOP2 and I will put it in test right away.
I was hoping that there was a a phone console with lights that shows the status of the lines of the agents.
More specific right now with the avaya I have an operator that can monitor with blf 10 agents with 4 lines each (40 blfs) and decides to transfer a new call considering the traffic each agent has (how many calls is handling speeking or holding).
I could use a screen based console like FOP but as you are guessing agents don’t always accept new environments.
I thought that I could implement this with a sangoma 505 and a couple of expansions units.
Exactly and that is why I was curious about the Avaya model. Analog/Keyed PBX systems of yesteryear also generally have their own phones which means everything is interop’d. That is always a key fact that is overlooked when moving to an IP PBX by many people.