Can anyone help? we will pay for it

after some changes in advance setting, for applying confing, There was an error during reload:

Unknown Error. Please Run: fwconsole reload --verbose

Unknown Error. Please Run: fwconsole reload --verbose
even for runnig the command fwconsole reload, we have a problem.

[[email protected] ~]# fwconsole reload
Reload Started
[FATAL] retreive_conf failed to get engine information and cannot configure up a softwitch with out it. Error: ERROR-UNABLE-TO-PARSE
[[email protected] ~]#

the image is a here:

if anyone can help and solve our problem, we will pay for it.
thanks for your solutions.

Try running the full command with verbose and paste the output.

Hi rsmithuk
i run command fwconsole reload --verbose
and output:
retreive_conf failed to get engine information and cannot configure up a softwitch with out it. Error: ERROR-UNABLE-TO-PARSE

What version of Asterisk are you using?
Is there any other warnings entries before the errors?
Out of interest, have you checked you have space on the HDD?

What changes specifically. Did you touch the ‘force asterisk version’ field?

Hi lgaetz
this field is blank an nothing is there . I did not change anything

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