Can anyone help? we will pay for it

General Help
#1

after some changes in advance setting, for applying confing, There was an error during reload:

Unknown Error. Please Run: fwconsole reload --verbose

Unknown Error. Please Run: fwconsole reload --verbose
even for runnig the command fwconsole reload, we have a problem.

[[email protected] ~]# fwconsole reload
Reload Started
[FATAL] retreive_conf failed to get engine information and cannot configure up a softwitch with out it. Error: ERROR-UNABLE-TO-PARSE
[[email protected] ~]#

the image is a here:

freepbx
freepbx1920×1080 149 KB

if anyone can help and solve our problem, we will pay for it.
thanks for your solutions.

#2

Try running the full command with verbose and paste the output.

#3

Hi rsmithuk
i run command fwconsole reload --verbose
and output:
retreive_conf failed to get engine information and cannot configure up a softwitch with out it. Error: ERROR-UNABLE-TO-PARSE

#4

What version of Asterisk are you using?
Is there any other warnings entries before the errors?
Out of interest, have you checked you have space on the HDD?

#5

What changes specifically. Did you touch the ‘force asterisk version’ field?

#6

Hi lgaetz
this field is blank an nothing is there . I did not change anything