Calls not going to queues

Hi All

I have a strange situation with my queues. I initially thought the whole PBX was going offline but its actually limited to queues. It appears that calls come through, the usual announcement “welcome to our business, please hold” plays perfectly and then silence, no on hold music and queue agents don’t receive calls but they are piling up on the system. This generally only happens during the morning and never after hours. I am completely stumped.
External calls with inbound routes to extensions work fine, its only if they go to a queue.

Does anyone have any suggestions?

FreePBX has always been one of those products rock solid products but i seem to have done something to mess it up :frowning:

It would be a guessing game without logs

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.