Calls Dropping/Hangup, to Group


#1

Hi all,
I have a situation, where a call comes in to Asterisk/Freepbx, checks the time conditions, then rings the main “group”, then one extension appears to answer, then the call is immediately disconnected or “hungup”

Freepbx - Asterisk Distro
FreePBX 15.0.17.37
Asterisk Version: 17.9.1

Here’s call log - CDR for 3 calls that came in around the same couple of minutes and disconnected.
Due to limits, I will post just one of the call logs, can post more if needed.

On second thought, due to the post size limits… I will post a link to the CDR file, if that’s ok

http://etechready.com/clientz/filez/pbx3-cdr.txt

Any help would be nice.
If you need more info, let me know… these logs are from a few days ago

Thank you

-sapphire


(Lorne Gaetz) #2

You can use pastebin.freepbx.org to share logs as well, described here.

The first two calls show this happening after answer:

[2021-06-24 15:29:33] VERBOSE[4043][C-0000abd2] bridge_channel.c: Channel SIP/207-00005239 joined 'simple_bridge' basic-bridge <6300b0b0-f1f5-4d2e-973e-4b38dc0d7695>
[2021-06-24 15:29:33] VERBOSE[4030][C-0000abd2] bridge_channel.c: Channel SIP/BulkVS-00005236 joined 'simple_bridge' basic-bridge <6300b0b0-f1f5-4d2e-973e-4b38dc0d7695>
[2021-06-24 15:29:35] VERBOSE[4030][C-0000abd2] bridge_channel.c: Channel SIP/BulkVS-00005236 left 'simple_bridge' basic-bridge <6300b0b0-f1f5-4d2e-973e-4b38dc0d7695>

This shows the trunk channel terminating the call 2 seconds after it’s bridged with extension 207. Without a SIP trace showing the signaling, we don’t know what’s happening here.

The third call is different:

[2021-06-24 15:30:34] VERBOSE[4264][C-0000abd4] bridge_channel.c: Channel SIP/207-00005241 joined 'simple_bridge' basic-bridge <f17440b5-5619-4b96-a6d9-cf9169ac5df4>
[2021-06-24 15:30:34] VERBOSE[4254][C-0000abd4] bridge_channel.c: Channel SIP/from-sip-external4-0000523e joined 'simple_bridge' basic-bridge <f17440b5-5619-4b96-a6d9-cf9169ac5df4>
[2021-06-24 15:30:41] VERBOSE[4264][C-0000abd4] bridge_channel.c: Channel SIP/207-00005241 left 'simple_bridge' basic-bridge <f17440b5-5619-4b96-a6d9-cf9169ac5df4>

Extension 207 terminates 7 seconds after they are bridged. Again, don’t know why but the person who answered that call may recall details, i.e. no audio? Spam call?


(system) closed #3

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