Calls are failing with " Number is not answering" on outbound

hi Guys,

I am facing a very strange issue I have setup a new FreePBX 14 and I have setup a Trunk with flowroute which is with the same credentials working fine on my other server but on this server every call is giving “Number is not Answering” with isdn cause code 18.

I have tried opening every rule on the firewall but still no luck.

I then tried with Siproutes but still no luck.

Any suggestions for the outbound calls to work please help me.

/var/log/asterisk/full should help you see what’s happening.

[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:1] Macro(“SIP/100-0000002a”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:1] Set(“SIP/100-0000002a”, “TOUCH_MONITOR=1534798670.42”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:2] Set(“SIP/100-0000002a”, “AMPUSER=100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:3] GotoIf(“SIP/100-0000002a”, “0?report”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:4] ExecIf(“SIP/100-0000002a”, “1?Set(REALCALLERIDNUM=100)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:5] Set(“SIP/100-0000002a”, “AMPUSER=100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:6] GotoIf(“SIP/100-0000002a”, “0?limit”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:7] Set(“SIP/100-0000002a”, “AMPUSERCIDNAME=Test 1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:8] ExecIf(“SIP/100-0000002a”, “0?Set(__CIDMASQUERADING=TRUE)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:9] GotoIf(“SIP/100-0000002a”, “0?report”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:10] Set(“SIP/100-0000002a”, “AMPUSERCID=100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:11] Set(“SIP/100-0000002a”, “__DIAL_OPTIONS=HhTtr”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:12] Set(“SIP/100-0000002a”, “CALLERID(all)=“Test 1” <100>”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:13] GotoIf(“SIP/100-0000002a”, “0?limit”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:14] ExecIf(“SIP/100-0000002a”, “1?Set(GROUP(concurrency_limit)=100)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:15] ExecIf(“SIP/100-0000002a”, “0?Set(CHANNEL(language)=)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:16] NoOp(“SIP/100-0000002a”, “Macro Depth is 1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:17] GotoIf(“SIP/100-0000002a”, “1?report2:macroerror”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-user-callerid,s,18)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:18] GotoIf(“SIP/100-0000002a”, “1?continue”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-user-callerid,s,37)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:37] Set(“SIP/100-0000002a”, “CALLERID(number)=100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:38] Set(“SIP/100-0000002a”, “CALLERID(name)=Test 1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:39] GotoIf(“SIP/100-0000002a”, “0?cnum”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:40] Set(“SIP/100-0000002a”, “CDR(cnam)=Test 1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:41] Set(“SIP/100-0000002a”, “CDR(cnum)=100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-user-callerid:42] Set(“SIP/100-0000002a”, “CHANNEL(language)=en”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:2] Gosub(“SIP/100-0000002a”, “sub-record-check,s,1(out,18014033937,dontcare)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:1] GotoIf(“SIP/100-0000002a”, “0?initialized”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:2] Set(“SIP/100-0000002a”, “__REC_STATUS=INITIALIZED”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:3] Set(“SIP/100-0000002a”, “NOW=1534798670”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:4] Set(“SIP/100-0000002a”, “__DAY=20”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:5] Set(“SIP/100-0000002a”, “__MONTH=08”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:6] Set(“SIP/100-0000002a”, “__YEAR=2018”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:7] Set(“SIP/100-0000002a”, “__TIMESTR=20180820-145750”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:8] Set(“SIP/100-0000002a”, “__FROMEXTEN=100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:9] Set(“SIP/100-0000002a”, “__MON_FMT=wav”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:10] NoOp(“SIP/100-0000002a”, “Recordings initialized”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:11] ExecIf(“SIP/100-0000002a”, “0?Set(ARG3=dontcare)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:12] Set(“SIP/100-0000002a”, “REC_POLICY_MODE_SAVE=”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:13] ExecIf(“SIP/100-0000002a”, “0?Set(REC_STATUS=NO)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:14] GotoIf(“SIP/100-0000002a”, “3?checkaction”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (sub-record-check,s,17)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@sub-record-check:17] GotoIf(“SIP/100-0000002a”, “1?sub-record-check,out,1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (sub-record-check,out,1)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [out@sub-record-check:1] NoOp(“SIP/100-0000002a”, “Outbound Recording Check from 100 to 18014033937”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [out@sub-record-check:2] Set(“SIP/100-0000002a”, “RECMODE=dontcare”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [out@sub-record-check:3] ExecIf(“SIP/100-0000002a”, “1?Goto(routewins)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (sub-record-check,out,7)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [out@sub-record-check:7] Gosub(“SIP/100-0000002a”, “recordcheck,1(dontcare,out,18014033937)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp(“SIP/100-0000002a”, “Starting recording check against dontcare”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [recordcheck@sub-record-check:2] Goto(“SIP/100-0000002a”, “dontcare”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [recordcheck@sub-record-check:3] Return(“SIP/100-0000002a”, “”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [out@sub-record-check:8] Return(“SIP/100-0000002a”, “”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:3] ExecIf(“SIP/100-0000002a”, “0 ?Set(CDR(accountcode)=)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:4] Set(“SIP/100-0000002a”, “EMERGENCYROUTE=YES”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:5] Set(“SIP/100-0000002a”, “MOHCLASS=none”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:6] ExecIf(“SIP/100-0000002a”, “1?Set(TRUNKCIDOVERRIDE=1234567891)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:7] Set(“SIP/100-0000002a”, “_NODEST=”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [18014033937@from-internal:8] Macro(“SIP/100-0000002a”, “dialout-trunk,1,8014033937,off”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:1] Set(“SIP/100-0000002a”, “DIAL_TRUNK=1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:2] ExecIf(“SIP/100-0000002a”, “0?Set(DIAL_OPTIONS=Hhtr)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:3] GosubIf(“SIP/100-0000002a”, “0?sub-pincheck,s,1()”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:4] ExecIf(“SIP/100-0000002a”, “0?Set(CALLERID(num)=100)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:5] GotoIf(“SIP/100-0000002a”, “0?disabletrunk,1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:6] Set(“SIP/100-0000002a”, “DIAL_NUMBER=8014033937”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:7] Set(“SIP/100-0000002a”, “DIAL_TRUNK_OPTIONS=HhTtr”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:8] Set(“SIP/100-0000002a”, “OUTBOUND_GROUP=OUT_1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:9] Set(“SIP/100-0000002a”, “DIAL_TRUNK_OPTIONS=T”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:10] GotoIf(“SIP/100-0000002a”, “1?nomax”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-dialout-trunk,s,12)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:12] GotoIf(“SIP/100-0000002a”, “0?skipoutcid”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:13] Macro(“SIP/100-0000002a”, “outbound-callerid,1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:1] NoOp(“SIP/100-0000002a”, “100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:2] NoOp(“SIP/100-0000002a”, “”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:3] NoOp(“SIP/100-0000002a”, “off”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf(“SIP/100-0000002a”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:5] ExecIf(“SIP/100-0000002a”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:6] ExecIf(“SIP/100-0000002a”, “0?Set(REALCALLERIDNUM=100)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:7] ExecIf(“SIP/100-0000002a”, “0?Set(AMPUSER=100)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:8] GotoIf(“SIP/100-0000002a”, “1?normcid”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-outbound-callerid,s,12)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:12] Set(“SIP/100-0000002a”, “USEROUTCID=”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:13] Set(“SIP/100-0000002a”, “EMERGENCYCID=”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:14] Set(“SIP/100-0000002a”, “TRUNKOUTCID=”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:15] GotoIf(“SIP/100-0000002a”, “1?trunkcid”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-outbound-callerid,s,20)
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:20] ExecIf(“SIP/100-0000002a”, “0?Set(CALLERID(all)=)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:21] ExecIf(“SIP/100-0000002a”, “0?Set(CALLERID(all)=)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:22] ExecIf(“SIP/100-0000002a”, “1?Set(CALLERID(all)=1234567891)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:23] ExecIf(“SIP/100-0000002a”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:24] ExecIf(“SIP/100-0000002a”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:25] Set(“SIP/100-0000002a”, “CDR(outbound_cnum)=1234567891”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-outbound-callerid:26] Set(“SIP/100-0000002a”, “CDR(outbound_cnam)=”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:14] GosubIf(“SIP/100-0000002a”, “0?sub-flp-1,s,1()”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:15] Set(“SIP/100-0000002a”, “OUTNUM=8014033937”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:16] Set(“SIP/100-0000002a”, “custom=SIP/Flowroute”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:17] ExecIf(“SIP/100-0000002a”, “1?Set(DIAL_TRUNK_OPTIONS=M(setmusic^none)T)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:18] ExecIf(“SIP/100-0000002a”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^none)TM(confirm))”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:19] Macro(“SIP/100-0000002a”, “dialout-trunk-predial-hook,”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/100-0000002a”, “”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:20] GotoIf(“SIP/100-0000002a”, “0?skipcrm”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:21] Set(“SIP/100-0000002a”, “__CRM_DIRECTION=OUTBOUND”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:22] Set(“SIP/100-0000002a”, “__CRM_DESTINATION=8014033937”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:23] Set(“SIP/100-0000002a”, “__CRM_SOURCE=100”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:24] AGI(“SIP/100-0000002a”, “sangomacrm.agi”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] res_agi.c: <SIP/100-0000002a>AGI Script sangomacrm.agi completed, returning 0
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:25] Set(“SIP/100-0000002a”, “CHANNEL(hangup_handler_push)=crm-hangup,s,1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:26] NoOp(“SIP/100-0000002a”, “CRM Finished”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:27] GotoIf(“SIP/100-0000002a”, “0?bypass,1”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:28] ExecIf(“SIP/100-0000002a”, “1?Set(CONNECTEDLINE(num,i)=8014033937)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:29] ExecIf(“SIP/100-0000002a”, “1?Set(CONNECTEDLINE(name,i)=CID:1234567891)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:30] ExecIf(“SIP/100-0000002a”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)1234567891)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:31] GotoIf(“SIP/100-0000002a”, “0?customtrunk”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:32] Dial(“SIP/100-0000002a”, “SIP/Flowroute/8014033937,300,M(setmusic^none)Tb(func-apply-sipheaders^s^1)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] netsock2.c: Using SIP RTP TOS bits 184
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] netsock2.c: Using SIP RTP CoS mark 5
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] app_stack.c: SIP/Flowroute-0000002b Internal Gosub(func-apply-sipheaders,s,1) start
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:1] ExecIf(“SIP/Flowroute-0000002b”, “0?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:2] NoOp(“SIP/Flowroute-0000002b”, “Applying SIP Headers to channel”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:3] Set(“SIP/Flowroute-0000002b”, “SIPHEADERKEYS=”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:4] ExecIf(“SIP/Flowroute-0000002b”, “0?Set(Rheader=1)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:5] While(“SIP/Flowroute-0000002b”, “0”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] app_while.c: Jumping to priority 9
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:10] ExecIf(“SIP/Flowroute-0000002b”, “0?SIPRemoveHeader(Alert-Info:)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:11] ExecIf(“SIP/Flowroute-0000002b”, “0?Set(PJSIP_HEADER(remove,Alert-Info)=)”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] pbx.c: Executing [s@func-apply-sipheaders:12] Return(“SIP/Flowroute-0000002b”, “”) in new stack
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] app_stack.c: Spawn extension (from-trunk, 18014033937, 1) exited non-zero on ‘SIP/Flowroute-0000002b’
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] app_stack.c: SIP/Flowroute-0000002b Internal Gosub(func-apply-sipheaders,s,1) complete GOSUB_RETVAL=
[2018-08-20 14:57:50] VERBOSE[7885][C-00000018] app_dial.c: Called SIP/Flowroute/8014033937
[2018-08-20 14:57:57] WARNING[2619] chan_sip.c: Retransmission timeout reached on transmission [email protected] for seqno 102 (Critical Request) – See Home - Asterisk Documentation
Packet timed out after 6399ms with no response
[2018-08-20 14:57:57] WARNING[2619] chan_sip.c: Hanging up call [email protected] - no reply to our critical packet (see Home - Asterisk Documentation).
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:33] NoOp(“SIP/100-0000002a”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 18”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-dialout-trunk:34] GotoIf(“SIP/100-0000002a”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“SIP/100-0000002a”, “RC=18”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“SIP/100-0000002a”, “18,1”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-dialout-trunk,18,1)
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [18@macro-dialout-trunk:1] Goto(“SIP/100-0000002a”, “s-NOANSWER,1”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-dialout-trunk,s-NOANSWER,1)
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [s-NOANSWER@macro-dialout-trunk:1] NoOp(“SIP/100-0000002a”, “Dial failed due to trunk reporting NOANSWER - giving up”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [s-NOANSWER@macro-dialout-trunk:2] Progress(“SIP/100-0000002a”, “”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] pbx.c: Executing [s-NOANSWER@macro-dialout-trunk:3] Playback(“SIP/100-0000002a”, “number-not-answering,noanswer”) in new stack
[2018-08-20 14:57:57] VERBOSE[7885][C-00000018] file.c: <SIP/100-0000002a> Playing ‘number-not-answering.ulaw’ (language ‘en’)
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s-NOANSWER@macro-dialout-trunk:4] Congestion(“SIP/100-0000002a”, “20”) in new stack
[2018-08-20 14:57:58] WARNING[7885][C-00000018] channel.c: Prodding channel ‘SIP/100-0000002a’ failed
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] app_macro.c: Spawn extension (macro-dialout-trunk, s-NOANSWER, 4) exited non-zero on ‘SIP/100-0000002a’ in macro ‘dialout-trunk’
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Spawn extension (from-internal, 18014033937, 8) exited non-zero on ‘SIP/100-0000002a’
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [h@from-internal:1] Macro(“SIP/100-0000002a”, “hangupcall”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/100-0000002a”, “1?theend”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/100-0000002a”, “0?Set(CDR(recordingfile)=)”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“SIP/100-0000002a”, " monior file= ") in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-hangupcall:5] AGI(“SIP/100-0000002a”, “attendedtransfer-rec-restart.php,”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] res_agi.c: <SIP/100-0000002a>AGI Script attendedtransfer-rec-restart.php completed, returning 0
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@macro-hangupcall:6] Hangup(“SIP/100-0000002a”, “”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on ‘SIP/100-0000002a’ in macro ‘hangupcall’
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/100-0000002a’
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] app_stack.c: SIP/100-0000002a Internal Gosub(crm-hangup,s,1) start
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:1] NoOp(“SIP/100-0000002a”, “Sending Hangup to CRM”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:2] NoOp(“SIP/100-0000002a”, “HANGUP CAUSE: 34”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:3] ExecIf(“SIP/100-0000002a”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:4] NoOp(“SIP/100-0000002a”, “MASTER CHANNEL: 1534798670.42 = 1534798670.42”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:5] GotoIf(“SIP/100-0000002a”, “0?return”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:6] Set(“SIP/100-0000002a”, “__CRM_HANGUP=1”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:7] AGI(“SIP/100-0000002a”, “sangomacrm.agi”) in new stack
[2018-08-20 14:57:58] VERBOSE[7885][C-00000018] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
[2018-08-20 14:57:59] VERBOSE[7885][C-00000018] res_agi.c: <SIP/100-0000002a>AGI Script sangomacrm.agi completed, returning 0
[2018-08-20 14:57:59] VERBOSE[7885][C-00000018] pbx.c: Executing [s@crm-hangup:8] Return(“SIP/100-0000002a”, “”) in new stack
[2018-08-20 14:57:59] VERBOSE[7885][C-00000018] app_stack.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/100-0000002a’
[2018-08-20 14:57:59] VERBOSE[7885][C-00000018] app_stack.c: SIP/100-0000002a Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

anyone want’s to help me on this.

Did you try what the error message said?

actually call goes on ringing for only 6 seconds and it’s showed as ringing but then this IVR played.

but now the calls are failing with ISDN cause code 34 congestion

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